Wireless adapter is no longer present in the Device Manager

Hello

I have an Asus laptop 1015E (http://www.asus.com/us/Notebooks_Ultrabooks/1015E/#overview) running Windows 8.  I don't know when it happened, but the built-in wireless adapter is no longer present in the Device Manager.  I tried to use the Asus install app to reinstall the driver Asus Wireless Radio control, but it just says: it is already installed.  I also went to the site of asus via an ethernet connection and tried to download the latest drivers for wireless card, but installation cannot.  It seems as if the laptop detects most hardware, so I can't install driver software. Any ideas on how to proceed?
Thank you

Hi wolves.

Do you receive an error message/code?

When a device does not work, it's mostly because the driver has been corrupted.

Here are some ways you can follow to resolve the problem:

Method 1:

Check out the link and follow the steps in the article:

How can I troubleshoot network card?

http://Windows.Microsoft.com/en-in/Windows-8/fix-network-adapter-problems#

Method 2:

You will need to install the Chipset Drivers first and later network adapter drivers.

Reference:

http://www.ASUS.com/us/supportonly/Drivers_For_Win8/#support_Download_36

Method 3:

Check the BIOS of the laptop to check that there isn't an option to toggle the map.

Note: You can contact the manufacturer of the computer, if you are not comfortable access or make changes in the BIOS.

Note: Changing the BIOS / semiconductor (CMOS) to complementary metal oxide settings can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the configuration of the BIOS/CMOS settings can be solved. Changes to settings are at your own risk.

In addition, contact the OEM of your system and see if they can replace the adapter or run a test to make sure that the adapter is working properly.

I hope this helps. If you have any other queries/issues related to Windows, write us and we will be happy to help you further.

Tags: Windows

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