My Hp 4500 Wireless printer does not print, or will not be closed

The connected printer will not be closed, does not, print does not diagnosis or anything like that.  He tried to stop three hours now and nothing has changed.  Power on the computer power off and nothing happens.

Hello

1. don't you encounter any error message when you try to print?
2. have you made changes to the computer recently?
3. what happens when you run the HP diagnostic utility?

Method 1.
Try to run the printer Troubleshooter and check if it finds problems. See the link below for additional information and steps.
Open the printer Troubleshooter
http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter

Method 2.
Given that the printer does not turn off I will also suggest you to check with the help of HP on this.
http://welcome.HP.com/country/us/en/support_task.html

I hope this helps.

Thank you, and in what concerns:
Shekhar S - Microsoft technical support.

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Tags: Windows

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