My HP Deskjet 6840 said paper when it is not. How can I fix it?

The problem is recent and seems erratic - sometimes it prints.  Tried to reinstall the HP software & updates, restart, new stack of paper. Help, please. Thank you, thedeeg.

Hello thedeeg,

Welcome to the HP Forums!

I understand that your Deskjet 6840 is indicating "on paper." Please make sure that the printer is connected to a live wall, not a surge protector.

Please follow this HP document "on paper" Error Message appears on the computer and the printer does not Pick Up paper feed or.

I would like to know how your progress.

Tags: HP Printers

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