my hp keeps freezing why?

I have a hp laptop and every time IM Online he suddenly freezes and says what ever browser IM broke down I used E-explore firefox chrome and all that, everything has started a month ago please help!

Hello

In the Menu start, open the all programs, open accessories, right-click on command prompt and select "run as Administrator".  In at the prompt, type the following command and press ENTER.

sfc/scannow                (Note that there is a space between sfc and /)

Let the entire process, then the output type and press ENTER.

Then, click on the Start Menu, click computer, left click Local disk C once to highlight, right-click Local disk C and select Properties.  Click the Tools tab and then click on the button "check the drive for errors.  In the next window make sure that both boxes are checked, then click Start.  Part of this process will require a reboot to check the disk.

Kind regards

DP - K

Tags: Notebooks

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