my hp laptop dvr 1125 crashes when viewing youtube or live stream

Why my lock the laptop when I try to view youtube or live?

Hello

Check the following if you use IE9.

Open windows control panel, open Internet Options and click the Advanced tab.  Under the graphic acceleration, make sure you there is not a tick against 'use made instead of GPU Rendering software.  If it is, uncheck the box and click on apply to save the change.  Restart IE.

If the above doesn't help (or does not), download the latest installer of Flash Player and save it to your desktop.  Then, close all browsers, open windows control panel, open programs and features and uninstall Flash Player, if it is displayed here.  Once completed, restart the PC.  Now, double-click on the Setup program on your desktop to reinstall Flash Player.

Another option is to download and install Firefox as a temporary measure, as the latest version of Adobe Flash seems to work OK with that - you may need to run the installer of Flash again after installing Firefox.

Kind regards

DP - K

Tags: Notebooks

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