My HP Laserjet P 1102w worked fine without thread until I tried to change my wireless modem.

The change did not work so I went back to the original modem/router (Westel 7500/Verizon Broadband).  With great difficulty, I reconnected the other devices on the wireless network, but could not get the printer reconnected.   To advise I deleted the drivers for my computer and went to the site to download the complete package.  When I arrived at the place of connection choice, the Wizard "research to the endponts wireless" Wi - Fi and cannot find them.  The wizard then asks me to enter my SSID and then it can't find it (this isn't protedcted password).  I know that the SSID is correct and work from other devices on the network find it and function very well.   Besides I also "reset" function wireless on the printer by pressing the buttons wireless and cx and then turning the printer, letting go of the buttons when the lights are flashing in unison.

I tried to connect via USB also, but without success.  I have downlaoaded and run the fixer Dr. printer but no help.

I am really frustrated.  I want to call HP directly but could not find a #.  Help?

blueheronman

Click here for a complete list of HP Technical Support phone numbers.

Tags: HP Printers

Similar Questions

  • T60 will not pick up a valid ip address, driver seems ok, works fine without thread

    Hi I have a T60.

    In network device manager driver is showing that "Intel (r) PRO/1000 PL Network connection.

    but I can't get the machine to retrieve an IP address.

    I checked the network ports and they all check out ok, that is to say that they are certainly direct and giving valid ip addresses.

    I can't understand why its not working properly.

    has any one come across this before?

    I uninstalled and reinstalled the network device, but its still does not.

    Thank you

    Damien

    Hi Damien. I have a few questions for you here:

    (1) when you connect the ethernet cable, you see both the Green and orange lights flashing? If all goes well it is not a problem with the internal pins on your NETWORK card or a problem with the configuration of the router or the cable itself.

    (2) in addition, go to the shell (start-> Run-> CMD-> Enter) prompt and type the following for me:

    Ping 127.0.0.1

    Let me know if you see 4 answers with 0% loss

    Then, type the following at the shell prompt:

    ipconfig

    Type the shown static results. Need to see the IP address, subnet mask and gateway showing.

    I check to see if there are problems of configuration first. You can of course also use the release and renew orders and empty the DNS if necessary. Winsock reset possible too help?

    If everything looks normal and the problem persists, you want to consider getting the motherboard replaced. Systembords can act funny at times (especially with the integrated NETWORK card). This should solve the problem, Yes... but just do some it do not configure the questions first.

    Let me know if that helps you at all.

    Best,

    Mark

  • Vista cannot install/search drivers for 3 devices that work fine on XP PC. Tried all standard troubleshooting.

    With 2 usb devices (hard drive recovery now used as external; Sansa Fuse mp3 player) and a Sandisk sd memory card, a message says: there need locate and install driver software.  Usb devices, allowing to work on the Vista pc and still works on XP PC; SD card is brand new.  Since none of the devices came with the CD, I ask the wizard to find the drivers for me.  Whenever he is unable to find the drivers for all three devices.

    Problem w / all 4 usb ports. Vista is completely updated.  Completely upgrade from Sansa MP3 player.  Manually tried to update or uninstall device drivers via "Control Panel - System - Device Manager-[select the device with the yellow exclamation mark on it]"-update software or uninstalling the driver. ""  It does not work every time.

    Other devices USB (jumpdrives, pregnant, webcam, another external hard disk) still work.  Devices used to work on the machine still work on XP machines.  I would try a system restore, but the problem exists longer than my old restore point.

    Vista 32bits 1.83 gHz 4 GB ram laptop

    Recharged by DELL about 4 months ago, when the motherboard has no operating system.

    Chris - Support Engineer,

    Thank you for your (and others) will help, but I would like to respectfully ask you and others to read previous posts before making suggestions (especially before posting a link to a site with advice extremely good sense).  I clicked on your link.  It is recommended 3 things:

    1. use Windows Update. You will have to perhaps set Windows Update automatically download and install recommended updates.

    In my original post, I wrote: " " Vista is completely updated. »

    In my original post, I wrote: " " Manually tried to update or uninstall device drivers via "Control Panel - System - Device Manager-[select the device with the yellow exclamation mark on it]"-update software or uninstalling the driver. ""  This fails every time. »

    2. install the software from the manufacturer of the device. For example, if your device is equipped with a disk, this disk can contain software that installs a driver for the device.

    In my original post, I wrote: " " Since none of the devices came with the CD, I ask the wizard to find the drivers for me.  Whenever he is unable to find the drivers for all three devices. »

    3. download and update the driver yourself. Use this method to install a driver that you download from the manufacturer's website. This ifWindows update can't find a driver for your device and the device didn't come with software that installs a driver.

    In my original post, I wrote: " " MP3 player is completely updated to Sansa [site Web of Sandisk]. »

    In my fourth post, I wrote: " " The mp3 player has drivers up to date.  I updated yesterday through another computer"

    In my fifth post, I wrote: " " SanDisk I would exchange my mp3 for a brand new player.  I just got a new, but still have the same problem. "Even if I somehow don't had not updated the drivers correctly, it seems unlikely that a brand new from the manufacturer would also have exceeded the pilots.

    AND

    I quoted in my fifth post, site of Seagate on each of my hard drives Maxtor and Seagate external:

    "Seagate and Maxtor-brandexternal hard drives require no additional drivers work inWindows Vista,Windows XP,Windows 2000orMac OS X." These external drives are supported by the standard device drivers that are already included in these systems out of the box.

    Yet once again, I really appreciate your (and everyone elses') willingness to help, but I doubt that you would have sent me the link to this page of tips if you had read my posts more closely.  Instead, you would have seen that I had already completed all the steps suggested your Web site.

    Moreover, anything ever (including twice running the OS disk to repair Windows).  The problems have been fixed only after that I completely rebooted Windows.

  • LR 6 stand alone does not open... no error message it worked fine this morning.  I tried to give permissions, but that did not work

    It's extremely frustrating... I've been a user for years without something like this happening before.

    Adobe is called support is non-existent

    Problem solved: uninstalled LR.  downloaded and installed new copy.  All is well until now.

  • HP LaserJet CP1025nw: HP LaserJet CP1025nw color work is not with windows 10

    I have recently upgraded to windows 7 to 10 on a single computer, purchased another and the 3rd was Windows 10 all year that we had.  I have a LaserJet CP1025nw which worked fine until the last few weeks.  The new computer, it is not recognized to install, one that was just upgraded, it is still listed, but it's not working and the laptop which was windows 10, it is printed in the last month, now, without modification, only an update of windows, the printer disappeared and will not re - install.  Attach the USB cord is not working and I checked on the HP site, for more than 5 hours looking for a solution, and even if it is supposed to be updated drivers to download, when I download them, the file for the 1025 installs the drivers for the 1020.  Nothing works and I'm at my wits end.  The printer is not that old, and I have several refills that I would use because I do not use the printer much at all.  Tips for good drivers would be very much appreciated.

    @Tanster , welcome to the Forums of HP, it's a great place to get help, find answers and advice.
    Thanks for posting your request, I'll be more than happy to help you.

    I understand that your HP LaserJet Pro CP1025nw color printer does not work after upgrade to Windows OS 10.

    Don't worry because I have a few steps that should help you to solve this problem.
     
    And here's the step by step guide for you in the links below:
     
    1. update the Firmware on the printer

    2. using your printer with Windows 10
     
    Let me know how it works.
    I wish you a good day ahead.

  • I copy student PS CS6 which works fine except when I'm disconnected from online, why is this and what can I do to make this work if the connection is lost. In addition, everything will work OK if I update to Windows 8 for windows 10?

    I copy student PS CS6 which works fine except when I'm disconnected from online, why is this and what can I do to make this work if the connection is lost. In addition, everything will work OK if I update to Windows 8 for windows 10?

    Yes, Photoshop should work fine without the internet connection, as this is the standalone version.

  • I can't get bank statements to open on my desk, but they work fine on my laptop.

    I can't get bank statements to open on my desk, but they work fine on my laptop.  What has changed?

    Original title: pdf statements

    At a minimum, you will need one. Like Adobe or Foxit PDF reader to view the PDF files.  These documents are available free for the downloading, installation and use.

    Adobe Reader
     http://get.Adobe.com/reader/?promoid=BUIGO

    Foxit Reader
     http://www.foxitsoftware.com/PDF/reader/addons.php

    Don't forget to turn off the options to download/install stupid and completely unnecersary addons like toolbars!

  • BlackBerry smartphones [! call failure]-cannot make or receive calls/texts incoming/outgoing but internet/email still works fine?

    I just bought a replacement bb bold 9000 off ebay (it's an at & t unlocked handset I bought after my bb bold got stolen... total disappointment) and it was working fine all week until last night when he stopped being able to manage incoming and outgoing calls and texts. E-mail and internet functions still work that is very special.

    also, some more info, when I put my sim card into another handset (in this case a nokia e65) all my work of normal calling features and when I put a different SIM in the "BOLD" the same thing happens (when I try to make a call, it instantly opens with a warning of the call). Another thing is that the "BOLD" indicates full service coverage...

    currently the "BOLD" on the fairs...

    v4.6.0.304 (Platform 4.0.0.247)

    Note: im on the Australia and for some reason, I can't update the os v5

    Here, any help would be greatly appreciated, and I would be happy to provide any information to anyone who is willing to help.

    jenm_ wrote:

    apparently v5.0 is still not available on my carrier / in my country (aus)) and yet its does not work...

    any advice would be so greatly appreciated!

    There you go. This is the reason.

    For the missed show called, I don't know. The unit was unlocked when you bought on eBay?

    My first suggestion would be do not have the feature of your problem. Return it and get your money back.

  • Page works fine in everything except Safari. Help!

    The page is: http://www.slubdesign.com/projects/mosaic/

    This is a first version of a page/site that I'm trying. The navigation on the left side works fine in all browsers, I tried except Safari. I tried Safari on Mac/PC. Seems to have something to do with javascript, but I do not have active javascript.

    Someone has an idea? Thank you!

    I have the most trouble trying to make Safari to work on sites that I do with Dreamweaver.

    I solved the problem. I wish that I could easily explain the solution, but it seems that Safari is much more picky about how the divs are layered than other browsers.

  • How to return to the earlier version of El Capitan (from 10.11.3 at 10.11.1) with Time Machine? My HP LaserJet M475dw MFP printer worked fine with previous versions, but fails miserably to recognize the device on the same Wi - fi network now?

    How to return to the earlier version of El Capitan (from 10.11.3 at 10.11.1) with Time Machine? My HP LaserJet M475dw MFP printer worked fine with previous versions, but fails miserably to recognize the device on the same Wi - fi network now with 10.11.3.  I would like to restore the previous version of the operating system without losing any data created in various applications since the 10.11.1.  Fortunately, I had only to use Time Machine is rare over the years, I do not know if you have to return the entire drive to the chosen date or it can somehow just go back to a previous state of OS.  Any suggestions, much appreciated.

    OS X El Capitan: revert to a previous version of OS X

  • My printer was working fine. When I put in a new cartrege of ink it has stopped working. This is a HP LaserJet M1212nF MPF.

    My printer was working fine. When I put in a new cartrege of ink it has stopped working.  This is a HP LaserJet M1212nF MPF.

    My printer was working fine. When I put in a new cartrege of ink it has stopped working.  This is a HP LaserJet M1212nF MPF.

    Hello

    HP Support Forums:
    http://h30434.www3.HP.com/

    24/7 online for home and individual HP products support | HP support:
    http://h10025.www1.HP.com/ewfrf/wc/siteHome?lc=en&cc=us&DLC=en&lang=en&query=DeskJet%202050&tool=&product=top

    Concerning

  • Acrobat Reader DC works fine and opens a PDF file without problem - until I have a word document open as well-, then the PDF file crashes. I can't open a PDF file, a word document is also open.

    Acrobat Reader DC works fine and opens a PDF file without problem - until I have a word document open as well-, then the PDF file crashes. I can't open a PDF file, a word document is also open.

    For troubleshooting, you can disable the Protected Mode (https://helpx.adobe.com/reader/using/protected-mode-windows.html#id_94783) and see if that solves the problem. If the problem persists, please re-enable the Protected Mode to improve safety.

    Let us know how it goes.

  • WITH video card driver, windows freezes after 10 seconds after the Welcome screen, WITHOUT a driver, it works fine

    Hi guys,.

    I recently had the problem that when I start my computer, it freezes after 10 seconds when I saw the Welcome screen.
    I'm in safe mode, it works perfectly fine. I have uninstall ALL my Nvidia drivers and then restart the computer in normal mode, and then everything works fine. I go to the Nvidia website again, download the latest drivers and the same freezing problem happens again. I also tried with older drivers provided by Nvidia, still the same problem.
    Completely, I formatted my HDD and reinstalled Windows 7. I install drivers Nvidia and the same problem again.
    I have a Nvidia Geforce 250GTS
    The processor is Intel Duo Core converted E6850 (boxed)
    4 GB of Ram DDR2 Ram
    East of card mother ASRock G31M-S

    Everyone knows that the problem is?
    Thanks in advance and sorry for my bad English, I tried my best :)

    Hello.

    The video card drivers enable the features of the card to use.  When in safe mode or with no driver installed only the basic functions of the card are used.  If the card is faulty, which is more likely, the defective part of the map has probably come into play with the full drivers installed.  This explains why it works with the Basic setting.

    See you soon.

  • When I try to video call with Skype, I get the message an error has occurred and stops. But I can call without the video. And my webcam works fine.

    I recently updated my Norton Security, and Skype worked fine before this.

    Hello

    The problem you posted is related to Skype. It would be better if you contact Skype support for assistance. Check out the following link.

    https://support.Skype.com/en-us/

  • Embedded audio player doesn't work with Firefox in a laptop computer, but works fine on a PC. How can I fix? It started with the new design of Firefox.

    This problem apparently only occurs with the audio player built into http://www.theskepticsguide.org/ . I tried other embedded audio players from other websites and they work fine. In the Firefox installed in my laptop, no matter what I do it does not play the SGU podcast. When I try to click on the download option it says "Video cannot be read because the file is corrupted. However, I can play and download the podcast without any problem with Firefox installed in my PC, which is the exact same version that is in my laptop, so I don't really know what could be the cause.

    I remember that this was not the case before the new design of Firefox. I tried the solutions proposed on this problem before asking this question. I checked that the plugins are up-to-date. I removed all the addons and plugins, and this did not help either. Firefox reset with no luck. Also tried a fresh install of Firefox and it didn't work. I used the laptop without synchronization first, and then synchronize with no difference. Flash is up to date and there is no apparent problems there.

    Maybe it's a codec missing or damaged? I wouldn't trust codecs from sources other than Microsoft for this purpose, since Firefox tries to use Windows to read the file.

    If you decide to give up and around the native player for a plugin, these changes of settings usually work for this:

    (1) in a new tab, type or paste Subject: config in the address bar and press ENTER. Click on the button promising to be careful.

    (2) in the filter box, type or paste media and make a pause so that the list is filtered

    (3) [except XP], double-click on media.windows - media - foundation.enabled to change its value from true to false.

    (4) double click on media.directshow.enabled to change its value from true to false.

Maybe you are looking for

  • Photos - How can you tell if you have already moved a photo to an album >

    I have 4000 photos to sort photos with some already created albums. I systematically go through them in the display of Photos (one with the master of all copies) and sorting them into albums. So I could spend 10 photos to an album, and then return to

  • location of WPF

    Hello I use the graphics object to measure in form and now I need to reuse some features in WPF. Some of them dealt with hit test because they need to know the current coordinate clicked by the user, not the screen coordinates, but the position of th

  • Unable to turn off touchpad

    I have a Pavilion laptop g7-1260ua that pleases me very well except for a small annoyance and is the fact that I can't permanently disable the touchpad. I use a mouse and do not like the touchpad. According to the information I received, in order to

  • Transfer the Windows XP operating system to a new computer that has vista?

    My new computer had Windows vista but it is destroyed by a virus, and I lost the drive of vista.My old computer has Windows XP OS, computer is not usable, but I have the product key and the reinstallation CD. Am I allowed to install on the new machin

  • Scanner not working not not on hp deskjet 3056A. Using Windows Vista.

    I just installed a HP Desket 3056 A printer and the scanner does not work. All I get is a page full of multicolored lines. My computer is a Del Inspiron 1525 Windows Vista.