White screen after booting from the CD.

I had a virus, could not even open in safe mode, had a tech working on the computer so I could connect.  After that, I tried again and reload Windows XP from CD.  All right, 9 discs to and forward to the end.  Now, the computer starts but stops with a black and white screen.

Ideas?

Hello

1. don't you get the beep when you press the power button?
2. installation launched successfully?
3. do you get the BIOS screen?
 
Method 1.
I suggest to unplug all external devices such as printers, scanners, etc. of the system and then try to boot to the desktop and check.
 
Method 2.
Also I ask you to set the BIOS on default and check parameters. You can contact the manufacturer of the computer for these settings.
Note:
Change (CMOS) BIOS/complementary metal oxide semiconductor settings can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the configuration of the BIOS/CMOS settings can be solved. Changes to settings are at your own risk.
 
Method 3.
Also refer to the procedure described in the article below and check.
Computer stops responding with a black screen when you start Windows XP
http://support.Microsoft.com/kb/314503
 
 
 
I hope this helps.
 

Thank you, and in what concerns:
Shekhar S - Microsoft technical support.

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Tags: Windows

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