My ipod shuffle 4g suddenly off automatically? !!

Hello. I have an ipod shuffle 4g mid 2015. When I hold the "voiceover" button in order to change my playlist button and press "play/pause", my ipod turns off automatically (sometimes, not always), but after a few seconds, when I turn it on, it works. I don't understand why this is happening. Can you please help me with this and tell me what is the problem and how to fix it? Thank you.

Hello siesam,

I understand that your iPod shuffle is sometimes turn off unexpectedly when using VoiceOver. In such a situation, the first point of departure would be to reset your iPod shuffle by placing the switch on the device to the OFF (with the hidden green band) position, wait ten seconds, and then slide the power switch back to the position WE.

If it does not stabilize your iPod, please visit the iPod shuffle troubleshooting and service FAQ.

  1. Disconnect iPod shuffle from your computer (if connected).
  2. Set the switch on iPod shuffle to the OFF position. Note that, when the iPod shuffle is off, the Green band of the switch is not visible.
    1st generation 2nd generation 3rd generation 4th generation
  3. Wait five seconds. For iPod shuffle (3rd and 4th generations), wait ten seconds.
  4. Put it on the play in order or the shuffle position. The green stripe will be visible in both positions. For iPod shuffle (2nd and 4th generations), slide the power switch on (and you can see the Green band).

iPod shuffle is now reset. If you have been reset as part of some troubleshooting steps, continue with these steps now. For the General troubleshooting steps, see the iPod shuffle troubleshooting and service FAQ.

Reset the iPod shuffle
https://support.Apple.com/en-us/HT201605

Sincerely

Tags: iPod

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