My laptop always hangs when idle 30 minutes.

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• LR CC works fine on my laptop but hangs when I connect a new external monitor

  LR CC big short on my laptop with or without the option enable the GPU.

  Last week, I bought an ASUS 24 "PA248Q monitor.  When I connect the external monitor and get all the settings to extend the screen everything works fine EXCEPT Lightroom.  When I run LR, I see the splash screen and the screen on the new monitor then turn a solid color (it seems that any color except the classic blue screen of death).  At this point, my laptop is completely locked.  No pointer, Ctrl-alt-delete.  I have to power down.

  In the investigation of this issue, since took me to update to the latest Nvidia driver, is ensure that the driver has been installed and uninstalled and reinstalled LR CC.  I calibrate using screen ColorMunki and tried with and without the calibration of loading software on startup.  When I unplug the external monitor and restart, LR works normally on the laptop.  It just craps out when the external monitor is connected.  PS CC works fine on my new monitor.

  Help, please.  I'm out of ideas.  I have a ticket open to ASUS, but so far their dose was to reset the screen and it does not solve the problem of crash.

  Thank you

  Craig

  Here is my info from LR:

  Version of Lightroom: CC 2015.0.1 [1018573]

  License: Creative Cloud

  Operating system: Windows 7 Edition Home Premium

  Version: 6.1 [7601]

  Application architecture: x 64

  System architecture: x 64

  Number of logical processors: 8

  Processor speed: 2.1 GHz

  Built-in memory: 8086,1 MB

  Real memory for Lightroom: 8086,1 MB

  Real memory used by Lightroom: 612,6 MB (7.5%)

  Virtual memory used by Lightroom: 578,5 MB

  Memory cache size: 60.7 MB

  Maximum thread count used by Camera Raw: 4

  Camera Raw SIMD optimization: SSE2, AVX

  System DPI setting: 96 DPI

  Composition of the Bureau enabled: Yes

  Exhibition: 1) 1366 x 768

  Entry types: Multitouch: no, built-in touch: no, built-in pen: Yes, touch external: no, external pen: Yes, keyboard: No.

  Graphic processor News:

  Check the supported OpenGL: failed

  Seller:

  Version:

  Rendering engine:

  LanguageVersion:

  GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS (size = 16, minimum = 48)

  GL_MAX_COMBINED_UNIFORM_BLOCKS (real = 24, minimum = 36)

  GL_MAX_FRAGMENT_INPUT_COMPONENTS (size = 8, minimum = 128)

  The application folder: C:\Program Files\Adobe\Adobe Lightroom

  Library path: C:\Users\Craig Mullenbach\Pictures\Lightroom\Lightroom Catalog.lrcat

  Settings folder: C:\Users\Craig Mullenbach\AppData\Roaming\Adobe\Lightroom

  Plugins installed:

  (1) Behance

  (2) substantive canon Plugin

  (3) Facebook

  (4) Flickr

  (5) HDR Efex Pro 2

  (6) home Plugin Leica

  (7) attachment Plugin Nikon

  Config.LUA flags: None

  Update Kit: Adobe Camera Raw to Lightroom 6.0 9.0 (build 1014445)

  Update Toolkit: book Module 6.0 (build 1014445)

  Update Kit: develop Module 6.0 (build 1014445)

  Toolbox update: Import Module 6.0 (build 1014445)

  Updated Toolkit: library Module 6.0 (build 1014445)

  Update Kit: Card Module 6.0 (build 1014445)

  Update Toolkit: monitor Module 6.0 (build 1014445)

  Update Toolkit: print Module 6.0 (build 1014445)

  Update Toolkit: Slideshow Module 6.0 (build 1014445)

  Toolbox update: Module Web 6.0 (build 1014445)

  Update Kit: com.adobe.ag.AgNetClient 6.0 (build 1014445)

  Update Kit: com.adobe.ag.AgWFBridge 6.0 (build 1014445)

  Update Kit: com.adobe.ag.Headlights 6.0 (build 1014445)

  Update Kit: com.adobe.ag.LibraryToolkit 6.0 (build 1014445)

  Update Kit: com.adobe.ag.MultiMonitorToolkit 6.0 (build 1014445)

  Update Kit: com.adobe.ag.archiving_toolkit 6.0 (build 1014445)

  Update Kit: com.adobe.ag.bridgetalk 6.0 (build 1014445)

  Update Kit: com.adobe.ag.catalogconverters 6.0 (build 1014445)

  Update Kit: com.adobe.ag.cef_toolkit 6.0 (build 1014445)

  Update Kit: com.adobe.ag.coretech_toolkit 6.0 (build 1014445)

  Update Kit: com.adobe.ag.curculio 6.0 (build 1014445)

  Update Kit: com.adobe.ag.discburning 6.0 (build 1014445)

  Update Kit: com.adobe.ag.email 6.0 (build 1014445)

  Update Kit: com.adobe.ag.export 6.0 (build 1014445)

  Update Kit: com.adobe.ag.ftpclient 6.0 (build 1014445)

  Update Kit: com.adobe.ag.help 6.0 (build 1014445)

  Update Kit: com.adobe.ag.iac 6.0 (build 1014445)

  Update Kit: com.adobe.ag.imageanalysis 6.0 (build 1014445)

  Update Kit: com.adobe.ag.layout_module_shared 6.0 (build 1014445)

  Update Kit: com.adobe.ag.pdf_toolkit 6.0 (build 1014445)

  Update Kit: com.adobe.ag.sdk 6.0 (build 1014445)

  Update Kit: com.adobe.ag.sec 6.0 (build 1014445)

  Update Kit: com.adobe.ag.socket 6.0 (build 1014445)

  Update Kit: com.adobe.ag.store_provider 6.0 (build 1014445)

  Update Kit: com.adobe.ag.substrate 6.0 (build 1014445)

  Update Kit: com.adobe.ag.ui 6.0 (build 1014445)

  Update Kit: com.adobe.ag.video_toolkit 6.0 (build 1014445)

  Update Kit: com.adobe.ag.xml 6.0 (build 1014445)

  Update Kit: com.adobe.wichitafoundation 6.0 (build 1014445)

  Map #1: Vendor: 8086

  Feature: 116

  Subsystem: 50e1028

  Review: 9

  Video memory: 64

  AudioDeviceIOBlockSize: 1024

  AudioDeviceName: Speakers (Realtek High Definition Audio)

  AudioDeviceNumberOfChannels: 2

  AudioDeviceSampleRate: 44100

  Build: not initialized

  Direct2DEnabled: false

  GPUDevice: not available

  OGLEnabled: true

  Finally I found a thread on the Dell forums.  Apparently, my Dell laptop can not display things complicated on the external monitor. Dell XPS L502X hangs when it is connected to the external monitor - general hardware - laptop - Dell Community

• Computer hangs when idle for 10 minutes +.

  Original title: Idle

  When my computer is idle for 10 minutes or more, it freezes and allow me to do anything.  I have to turn off the processor restart.  What do you suggest to fix this?

  Hi Krystal,
  Try following the steps described in this guide: http://www.selectrealsecurity.com/slow-computer/
  It provides simple instructions on how to speed up a slow computer. If you have any questions, just ask. I hope this helps you.
  Brian

• HP ENVY - 14 t Windows 7 Prof: NVIDIA incompatible with windows 7 64 bit and always crush when you watch videos using any Explorer

  Hi all

  I had several times a day with my computer and all can make crashes is forced to stop by the power button on my laptop. Whenever my computer started, NVIDIA appears a windows says:

  "C:\Users\AppDATA\Local\NVIDIA\NvBackend\ApplicationOntology\NvOAWrapperCache.exe cannot start or run due to incompatibility with 64-bit Windows versions."

  So I was wondering if this is the reason to crush and my laptop always down when I use Chrome for Youtbute frequently.

  My hardward is NVIDIA GeForce 940 M.

  Thanks for any answers or help in advance.

  Hello piggyiszzz,

  Here I paste the link for the driver that should solve your problem

  http://www.GeForce.com/drivers/results/107562

  This driver is up to date.

  Can you try to install and let me know.

  Concerning

• I have to enter several times when idle (every few minutes). How do I change THIS setting?

  I have to enter several times when idle (every few minutes). How do I change THIS setting?

  Glance under Control Panel - Power Options - change Plan settings - Gina Whipp 2010 Microsoft MVP (access) Please post all responses on the forum where everyone can benefit.

• the dvd of my laptop always make sounds when I try to install windows

  Hello

  my computer laptop dvd there are always sounds when I try to install the OS.

  What can be the problem?

  There is no other problems

  Johan

  This would mean that the DVD drive is broken.  The software cannot cause a DVD player make sounds.

• What can I do to prevent Firefox from hanging when I leave after having tried all the suggested fixes?

  Running Windows 7 with all updates. Starting with version 29.0.1 of Firefox, Firefox often hangs when I go out. When you restart Firefox, I get "Firefox is already running but is not responding... ». I then have to manually stop firefox.exe * 32 front I can restart the program. I applied all of the suggested fixes (disable all addons, extension and themes), and made sure I can delete the parent.lock file. Also noted the closing delay mentioned with Vista user. I have the error message occur several minutes after the release of Firefox, although I have often used the X button at the top of the right screen to exit Firefox always without any problems in the past. The function of this key has changed too?
  In any case, I use now exit the menu button drop down, but still have the problem of blocking.

  This is a bug in Firefox 29 where Firefox crashes out when the setting 'clear history of Firefox closing' is selected.

  If you use custom settings for history in your Firefox Privacy options and selecting 'Clear history of Firefox closing', remove the checkbox. See this article for more details:

  Privacy, historical settings of navigation and-no-track

• Tecra S1 hangs when installing XP

  Hello
  I have a weird problem. My Tecra S1 'hangs' during the installation of a 'normal' Windows XP Pro (instead of using the ' image DVD). The fine installation until the 9 last minutes... then it 'hangs', and the laptop is no longer. Only possible solution is to get out the battery & cut the current. Fun (1) a similar problem of "hanging" when you use the DVD image
  Someone who has had this before?
  Thank you very much for all your tips & advice...

  Hello

  Just a small comment. In my opinion, if this should happen just with the Windows CD and every time in the same place, it may be just an error on the CD. Is there any scratch on the CD?

• My laptop always stops suddenly, can anyone help?

  Hello

  I don't know if it's good advice, but I'll just post it here for now.

  The model is a HP Pavilion 14-v049TX

  My laptop always suddenly stops 10 minutes after the start, even if it is clearly completely cooled. When it stopped, the power button will not and no flash for any button or keyboard. I have to wait a while and try many times to start it up again, and then it stops immediately.

  I bought this laptop when I was in China just 2 months, so this is all new. She always stops all of a sudden so I can do my job using it. But I really need to do my job. So please can I get some help?

  It is under warranty, but I do not know how to find a supporter technic to fix it.

  Thank you very much.

  Hi @Erjia

  Welcome to the Forums of HP Support! I see you have a problem with your laptop close unexpectedly. It looks like a hardware problem, from what you described. I'll assume you are using Windows 8.1 and this document from HP tests to hardware failures will show how to test the majority of your material. Use UEFI diagnostic tools and run System Test - extended Test.

  You can also use the System File Checker to scan your operating system for corruptions see if something is wrong. I also suggest to do a Check Disk as well.

  If you are looking for someone to fix it you can call HP Total Care at 1-800-474-6836 in North America or Start here if you live outside of North America.

• HP: Laptop randomly stops when it hits 15%

  He started only today. My laptop would randomly just turned off when the battery was low. When I checked the percentage it shows 15% when I turn on my laptop. I already checked power options, and everything is normal. I was wondering if anyone has solutions to this. In addition, I notice just that my phone would not charge from 90 percent. It would charge up to 90%. Thanks in advance.

  Hi @davevidduong,

  Welcome to the HP forums! It's a great way to engage, ask questions and find resolutions by working with specialists from the community of HP. I understand that your laptop randomly stops when the battery is low. It will be a pleasure to help you here.

  A remarkable work has been done by checking the power options. You did awesome troubleshooting before you post your question in the forums of HP. It's always a great pleasure to work with tech-savvy and technically customers sounds like you. Kudos to you for this. I am amazed at your technical skills and levels of technical knowledge.

  For clarity, I would need more information to help you best.

  Please let me know the product # computer.

  Have you checked if it stops when the charger is connected?

  This could be a hardware problem with the battery and we need to insulate it properly. In the meantime, please try a hard reset first. Steps to follow:

  • Turn off the computer and unplug the charger. Then remove the battery only if it is removable.
  • Press and hold the power button on the unit for 15 seconds to carry out the static electrical charges inside the machine.
  • Replace the battery and the charger plug it back.

  Then visit this link to update the bios and HP support assistant. Link: http://hp.com/drivers please select the country and follow the on-screen instructions. Once this please visit this link to run hardware diagnostics on the battery and other components. Link: http://support.hp.com/in-en/document/c03467259 if please run full diagnostics and note any failure code if a component fails. Mainly to run diagnostics on the battery. According to the information that you could later calibrate the battery.

  I really hope things the excellent work and the problem is solved without hassle. I hope this helps. Please let me know how it goes. Just to say thank youPlease click the ' Thumbs Up ' button to appreciate my efforts. If it helps, Please mark this "accepted Solution".

  Take care now and have a week coming Holy.

• Satellite M70-160: chart hangs after a few minutes of play

  I recently bought a laptop from toshiba M70-160. I am happy with the technical characteristics and specifications of the system.

  My laptop has 2.0 sonoma Pentium M Centrino, 512 MB of DDR2 RAM and 256 MB ATI MOBILITY RADEON X 700 graphics card.
  I'm using the latest drivers to display on the Toshiba site. However, for example in Age of Empires III, NFS Most Wanted, GTA San Andreas and Civilization IV my grave graphics card down and crashes until I have reset my laptop.

  When I install the ATI mobility catalyst 6.1 driver it crashes again, but this time by displaying a message on VPU recover (as the graphics card no longer). Sometimes after 5 minutes of gameplay.

  Sometimes it crashes after 10 minutes or more even that I have reduce the graphics settings in the game. How can we solve this problem?

  Thank you very much...

  Hello

  Toshiba recommends to use the driver of Toshiba graphics due to overheating problems.
  Toshiba drivers are little different than the driver graphic original manufacturer s. Toshiba drivers include thermal protection and control the performance of the graphics card. This is important because the laptop cards graphics don t have own cooling as graphics cards office module.

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• A30 - why my laptop always automatically stop?

  I don't know why my laptop always automatically closed especially when I'm on the internet or using other software. If I'm just using the laptop to watch DVDs or a Word, everything is ok.

  Boring!

  My laptop is Satellite A30

  Who can give me some advice about this, thank you!

  Hello

  you have a footstool of antivirus software to check if it's a virus?

  You see a blue front screen of the laptop closed?
  When it stops, it's closed windows and close without problem or is it simple to?

  When your laptop is used, it is on a surfboard ridig or do you use it on a couch or bed?

  Tok Bye

• My vista computer hangs when I right click on the screen and scroll again.

  My vista computer hangs when I right click on the screen and scroll again.  I guess it's a problem with the windows Explorer.  I ran virus and malware scan and also led the sfc.  I always get the same result.  If anyone has faced this problem and knows the Fox please help

  It could be a problem with the shell extensions.
  Check out these links to see if they might be able to help:

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• Laptop Vista hangs very often with error 4375 and 4385 error error 80073712.

  My laptop has always hang all the time. Error 4375, 4385 error & error 80073712.

  Using the information system, this error window report said ' Application Hang
  "- iexplore.exe program ceased to interact with windows and was closed"
  I use Vista X 86 - BASED 32-bit PC
  Please help me. Thank you

  This Microsoft Knowledge Base Article seems to suggest a possible explanation:

  For example, this problem may occur in the following scenario:

  • Configure you a Windows Vista-based computer for use with a docking station.
  • The docking station has a printer that requires the use of the parallel port (Parport) service.
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  http://support.Microsoft.com/kb/935497

  I'm not sure it is hanging on the line. Are there other errors?

• Robocopy hangs when you try to copy a file which in use

  Hello

  I find that Robocopy hangs when you try to copy the file using, for example an Outlook .pst file. The behavior of Vista was not to copy the file according to the retry and wait switches from command line, which allowed the backup race move to the next file and finally finish. With Windows 7 the Robocopy session is suspended and resumes ever, even if the file she is trying to copy is closed.

  Is this behavior under Robocopy in Windows 7? Is it possible to get Robocopy to move to the file according to when he's trying to copy a file that is in use?

  Thank you

  Jason.

  "There is no need of me a pause in my script"-Yes, I understand [and should have done before].

  I just tested a network for the first time operation.  It hangs forever as your done even after I closed Outlook & waited for the w: 30 I put.  {I also ran with closed Outlook the first time just to make sure that the network itself had no problems}

  I read that you have provided the link.  This suggests that there is no solution.

  - - - - - - -

  You seem to be doing a lot more & probably more structured than mine operation, this workaround might not be of any use to you.  The other open files issue concerns a simple hourly backup of my kernel files that includes pst files.

  1 I xcopy all the files in a folder internal InterimBackup first.  Can I use XCopy or RoboCopy to send InterimBackup to the real destination.

  2 If Outlook is open then it will copy on InterimBackup and, if the previous Outlook.pst is still in InterimBackup she gets deleted by the attempt of xcopy.  [conclusion - XCopy verifies the existence of the replacement of a file, deletes it and only then discovered that the source file is locked and cannot be copied.]

  So I precede this with

  0 I run [if exists] copy D:\InterimBackup\Outlook.pst to D:\InterimBackup\Outlook2.pst

  The result is that whole process always ends but it only includes the last Outlook.pst that was available.  So I always make a point of Outlook to quit at some point during the day so that he could take part in this backup.

  If you have also tried this as a two part operation, your xcopy / robocopy in the folder InterimBackup would always succeed but would include only Outlook.pst if you had first closed the application.  Subsequent operation of RoboCopy would always succeed with the same possible omission.

  The downside of this might not suit your overall goal.  You'd have to RoboCopy separately all your others folder trees but keep the Outlook.pst in a tree that has not been included.  You could do this either by restructuring of your data or using RoboCopy exclude switches for the file Outlook.pst file.

  You have to accept that you might not be sure about the last time that the Outlook file had been included unless you had deliberately run the RoboCopy closing.

  I have reviewed this improvement by using Task Scheduler to respond in the event of closing Outlook and use it to initiate the copy outlook.pst to InterimBackup, then by running the part of the main operation on RoboCopy to this folder.  But my needs are so simple that I've never felt it's the logs of the events that I would have to put in place.

  As I say, it may not meet your needs.