my laptop can not install important updates

I don't know why my computor is not installing my important updates? I also have another problem when I insert a dvd in my player it will not play automatically as it always used to help?

Hi Emma,

1. for the issue of the DVD, are you referring to the Windows autorun feature?

2. don't you make changes on your computer before this problem?

In order to diagnose the problem, you can check in the update history if there is an error code.

For more information, refer to this link: see which Windows updates are installed

You can follow this link & check if it helps:

How to reset the Windows Update components?

Reference: Problems with installing updates

Hope the helps of information.

Tags: Windows

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