My laptop crashes once I have click on stop or put in hibernation

Original title: shutdown and hibernation

I use Vista Home Premium with Dell Inspiron 1545. For these last days, my laptop hang once I have click on stop or hibernation or lid closed and I have to use force to stop. What ability do?

Hello

1. did you of recent changes on the computer?

2. you receive an error message when you try to close session or shut down the computer?

Method 1

Check and make sure that the settings here are correct on the computer.

Change the Sleep button to become a button stop by following these steps:

(a) click the Start button

(b) click on Control Panel

(c) switch to Classic view on the left

(d) double click on power options

(e) identify the power plan, then click on "Change Plan settings".

1. click on change Advance power settings

(f) under the list, click 'buttons and lid of power '.

2. click on 'Start Menu Power' the default setting is sleep.

(g) sleep-click and choose Shut Down

See also:

Solve power problems

http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-power-problems

Method 2

If the previous step fails, consult in the clean boot state.

To help resolve the error and other messages, you can start Windows Vista or Windows 7 by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

See the link below to learn more about how to clean boot.

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

http://support.Microsoft.com/kb/929135

Reset the computer to start as usual

When you are finished troubleshooting, follow these steps to reset the computer to start as usual:

(a) click Start, type msconfig in the search box and press ENTER.

(b) If you are prompted for an administrator password or for confirmation, type your password or click on continue.

(c) under the general tab, click the Normal startup option, and then click OK.

(d) when you are prompted to restart the computer, click on restart.

I hope this helps!

Tags: Windows

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