OfficeJet pro 8600 can fax, cannot receive

Similar Questions

• OfficeJet Pro 8600 can send faxes but not receive them?

  I recently purchased the Officejet Pro 8600 and fax send function works fine, but there will be no more. Any thoughts why?

  Hi Sheckaman,

  Follow the steps outlined in the document below.

  http://support.HP.com/us-en/document/c02891758

• OfficeJet Pro 8600 N911A: fax wireless

  I need to be able to SEND faxes.  Is it possible to configure my Fax on my Wireless HP Officejet Pro 8600 model N911A?

  Welcome to the community of HP @BARBEO,

  I understand that you are looking to set up your HP Officejet Pro 8600 fax functionality. I'll be happy to help you.

  It is possible to configure your HP Officejet Pro 8600 to fax, however, fax can be used through your wireless network, so the printer will be connected with a telephone cord. Below, I've posted a link to a document that has some instructions on how to configure the functionality of your HP Officejet Pro 8600 fax. Please try all the steps in order and get back to me with the results.

  HP Officejet Pro 251dw, 276dw, and printers of the 8600 series - set up the all-in-one to send and receive faxes

  If it helps, will testify of my answer by pressing the 'thumbs up' below, or click on the button "Accept as Solution" if I helped you reach a solution.

  I hope this helps and have a nice day.

• the officejet pro 8600 can connect more than one wireless router?

  the officejet pro 8600 can connect two separate wireless routers?

  Hi Thetinman,

  No, it is not possible that you can be connected to 1 router at the same time.

• OfficeJet PRO 8600 digital Fax

  My Officejet PRO 8600 will receive my faxes but not store them digitally plus. A PDF file is displayed in my incoming fax folder named output.pdf with 0 KB in size and does not open. Made for about 8 months to a maximum of 2 days. I have Windows 8. Help?

  Hello @StarrCann,

  Welcome to the HP Forums!

  I understand that your digital faxes do not open on your computer using the Officejet 8600. I will do my best to help you! I suggest the setting up of the digital fax on your computer again. I'll give you a document from HP on Setting Up Digital fax HP to save received faxes on your computer.

  You must delete the old folder digital fax your computer first, before proceeding with this document. Please post your results, I will be looking forward to hear from your part, have a great day!

• N911a HP Officejet Pro 8600 error scanner cannot communicate with the computer.

  Original title: is anyone has the sweep of HP Officejet Pro 8600 n911a problems when you use Windows 7 Pro?

  Just bought this laptop of HP Pavilion dv6-7138us, and had the updated operating system upgraded to Windows 7 Pro, directed by Office Depot until I take possession.  The all-in-one HP Officejet Pro 8600 n911a (bought a few months ago) will be analyzed to this laptop.  I can't access "managing the scan of the computer."  When I try to open the scanner of the icon, the message begins with "scanner cannot communicate with the computer."  I was on the HP support forum, tried to uninstall and reinstall the driver, even tried to download the driver on the net, you run printing HP & scan doctor, tried all disconnect them reconnect restart options, all without success.  The functions of printer normally with this laptop and the printer function scanner AND correctly on other two laptops running Windows XP Pro.  Which makes me suspect that this is a problem Windows 7 Pro.  Could this be just?

  My apologies if this isn't the right forum for my problem.  Please redirect me if this is the case.

  Any real help will be GREATLY appreciated.  It's so frustrating!

  Thank you.

  Hello

  1. you have any security program installed on the computer?

  2 did you a recent software or changes to the material on the computer?

  Method 1:

  I suggest you to disable any anti-virus program and check if the problem persists.

  http://Windows.Microsoft.com/en-us/Windows7/disable-antivirus-software

  NOTE: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.

  Method 2:

  You can also run the printer Troubleshooter and check if it helps.

  Open the printer Troubleshooter

  http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter

  Method 3:

  I also suggest to try to run the System File Checker scan on the computer. The scan will replace all the Windows files corrupted with new ones.

  Click on the link mentioned below for further guidance on the scanning of the file system Checker

  http://support.Microsoft.com/kb/929833

  See also:

  "The computer cannot communicate with the scanning device" Error message in Windows Vista

  http://h10025.www1.HP.com/ewfrf/wc/document?CC=UK&DLC=NL&DocName=c00852756&LC=en

  I can't scan in Windows using the HP software

  http://h10025.www1.HP.com/ewfrf/wc/document?DocName=c02661093&tmp_task=solveCategory&cc=us&DLC=en&LC=en&product=4323659

  Hope this helps and let us know if you need more assistance. We will be happy to help.

• OfficeJet Pro 8600 wants fax info when asked to print

  OfficeJet Pro 8600 prints test page ok, but do not print anything My Documents or a receipt from a purchase online.  A screen will appear with corner 'Send fax' at the top left, boxes of 'to', 'add a cover page', 'Add scan' and 'settings '.  There is no error message or the number.  Tried to remove and reinstall the printer drivers and.  Worked fine for 2 months, then started it.  It is not connected to a phone line and has never been used for faxing.  It is connected to the wireless computer network.  Tried to connect to the network with cord - also not able to print.  Any help appreciated.

  Hello

  I guess that the fax printer is set as default, download and execute HP Print and Scan the link below Dr utility.

  www.HP.com/go/Tools

• OfficeJet Pro 8600: Scanner Communication cannot be established.

  Error message - scanner communication cannot be established.  Running printing HP and doctor Scan and shows all go well.  What to do next?

  Hello

  Thank you for using the HP forum.  We suggest that your uninstall and reinstall the software FULL of features.

  Please uninstall and reinstall the software COMPLETE features, follow these steps:

  1. download and save the software COMPLETE features (do not install online)

  http://support.HP.com/us-en/drivers/selfservice/identify?q=OfficeJet+Pro+8600&tool=s-002#Z7_3054ICK0K8UDA0AQC11TA930O2

  Before you download, select your printer model correct, the operating system and the software features FULL.

  2 uninstall the software from your computer
  3. install the FULL feature software "saved".

  Hope that helps!

• HP OfficeJet Pro 8600 no FAX OF the COMPUTER

  Hi, when trying to fax from the computer, apparently nothing is happening...

  Steps-

  Intended to document on screen

  Select Print

  Choose printer 8600 FAX

  Dialog (seems even PRINT)

  After hitting OK, nothing happens.

  I assumed that the box should appear asking where I want to send either right when I select print via 8600 Fax, or right afterwards?

  Works ok / can fax directly from glass all-in-one.

  A ran utilities print and Scan doctor and says that everything is ok. But does not list the FAX as a separate printer.

  When I check the fax under devices and printer, no documents are in the print queue.

  Suppose he need some sort of update driver or reintall?

  Running Windows 7, 64 bit.

  Thank you!

  Hello

  See the link below.

  http://h30434.www3.HP.com/T5/scanning-faxing-and-copying/want-to-send-fax-from-PC-in-HP-OfficeJet-4500-all-in-one/TD-p/1443895

• OfficeJet PRO 8600: 10 Windows cannot print checks with Excel sheet I used in Windows 7

  I received an update for Windows 10 Windows 7 without having to ask (impressive!). I had set up an Excel spreadsheet in Windows 7 Office 10, which worked very well, even if it has been formatted as a 8.5 by 11 "page in landscape. I had to Center vertically on the page. In Windows 10 my 8600 PRO now gives me an error that the blank check is an invalid page size. How can I get the printer to accept the blank check? The upgrade to 10 change settings in the printer driver?

  Hello

  Please follow the instructions below to fix:

  http://support.HP.com/NZ-en/document/c04714314

  You may need to reinstall the software and drivers.

  Kind regards.

• Officejet pro 8600 digital fax problem

  Implementation has gone well, the new computer.  Met an acknowledgment of digital fax problem and somehow disabled.  Now the incoming fax print rather than stored as digital faxes.

  Help instructions are wrong.  You will need to re - turn on the digital backup function.  Help please!

  Windows 7, Lenovo thinkpad, using the USB connection.

  Hi @PennyDog1 ,

  Thank you for taking time in your day to ask this question on the HP Forums today!

  From your post, I can understand you have problems, get the set-up again digital fax.

  Here is a step by step guide to help out you! Setting up digital fax HP to save received faxes on your computer

  Let me know if it helps.

• OfficeJet Pro 8600 Plus N911G: Cannot use the Scan to PC, option on my printer

  I recently updated from Windows 8.1 for Windows 10 and had to reinstall my printer drivers and software.  Since doing so, the office of my printer scanning function did not work.

  When I use the option on the printer, I get the message that no computer I'm done to open the HP printing software, select the scanner actions and select manage the scan of the computer.  The only thing is that twhen, I go to the HP folder in my Start menu, there is no installed printer HP software.

  I went to the page support and download the complete software solution for my printer and ran the installation, but I still do not have anything that will allow me to select the actions of scanner, and then select manage the scan of the computer.

  I even tried to use HP Print and scan v4.7 doctor.  He said full software solution is not installed on my computer and it gives me a button to click to download the software, and it is said that it downloads all the 123 file meg, then it gives me an error download failed message and offers try again immediately, but it fails every time.

  My printer is connected to my PC via my WIFI router.

  Hey there,
  Try the next step, I believe that this will help you overcome the problem.
  1. remove the printer driver of "devices and printer" which is located in Control Panel.
  2 Download this file (http://ftp.hp.com/pub/softlib/software12/COL40120/bi-108858-4/OJ8600_1315-1.exe), which is the solution full HP JO 8600 series.
  3. extract the contents of the file.
  4. open the "Utils" folder and choose the folder 'x 64', inside you should be able to locate a file called "RemovePreInstalledDrivers" > once you open this file black screen opens, wait for it to close, then move to the next step.
  5. go to the main folder where you have already extracted the software and right click on the file x 64.msi (name is most likely your printer model), then choose the Option "repair". > Subsequently, you will be asked of preformed a reboot. (Incase you will get a Messege saying "this action is only valid for products that are currently installed" simply double-click the file instead)
  6. after the restart, the head disk Local C/ProgramFiles/HP/PrinterModelFolder/bin/USBSetupLuncher and double click it.
  7 start the installation, choose the wireless option.

  Who should add the scanner to your imaging devices.
  Best Of luck ~

• OfficeJet Pro 8600: connected but cannot print

  We just moved our office and have a new WIFI configuration. At our previous location, everything worked well, but since the move, a computer will not print from any application - Pages, Word, Email, etc.

  We have two Mac wireless connected to a printer, and both seem to be successfully connected. Both are able to print pages and information via the HP utility test, but as I said, one of the computers is unable to print documents from applications. (The other computer prints just fine.) When you attempt to print the HP icon in the dashboard shows a red dot with the number 1 in this document, as it should be, but after a few seconds him point disappears and nothing prints. Of more blue light that is supposed to be on when it is connected to the WIFI isn't on.

  I tried to resolve this all day with no luck. I couldn't find anything in the forums that helped. Hoping that someone has had a similar experience or a few ideas. Thank you.

  UPDATE: just in case someone having a similar problem, see this post.

  I uninstalled the driver on the computer that gave us wrong then reinstalled version fresh and everything works as it should. Don't know why I didn't try it earlier. Well.

• HP Officejet Pro 8600 cannot receive faxes

  HP Officejet Pro 8600

  ================

  Cannot receive faxes.

  Able to send faxes.

  Have a line telephone/answering system equipment, with 4 lights.

  I send a fax to the 1-888-473-2963.

  A few minutes later my phone/answering machine equipment has started ringing 4 times, asking to leave a message.

  Then I heard the ringtone that a fax has been available and I checked the printer display. I had an option:

  "receive faxes manually.

  I pushed this option and the incoming fax was printed.

  If this case should be closed.

• OfficeJet Pro 8600 Fax 'answers' in case of normal phone...

  I have my Officejet pro 8600 value fax NO response.  But when in phone... via phone calls connected to the phone in the back of the printer... and the line connected to the line port... the fax machine "will answer", which is to connect to the line and interrupt the phone call, I'm... NOT when the phone rings but after a few minutes into the call.  I have to click X on the touch screen on the printer or turn it off in order to retrieve the call.  Does it randomly but quite often to be a BIG problem.  I make sure that the printer is turned off unless I need to print.

  This sounds like a defect?

  No problem.  Hope that works according to a straight line.