My Lenovo w540 will not allow me to use my fingerprint with windows Reader 7. What should I do?

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  Start > run > control userpasswords2 > OK

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  drlucky... OK, I called SanDisk and they understood the problem with me on the phone.  Wireless Media Drive passwords do NOT accept special characters or spaces.  Numbers and upper & lower case only.  Even for the SSID, except spaces are Ok for the SSID.  Hope this helps someone else who can read it.