My Mac does not recognize my magic mouse 2 when I plug

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  This is the Office Mac Pro forum. I asked that your post be moved to the MacBook Pro laptop forum.

• Firefox for Mac does not recognize a valid SSL certificate

  Firefox for Mac does not recognize the SSL certificate that is valid for this site, I got: https://www.georgeglazer.com. It gives a warning "not reliable." However, the Firefox for Windows does not give a warning. This happens even if I clear the cache and it happens in the Mavericks and OS of Yosemite. The certificate is up-to-date and with Comodo. Firefox for Mac is now the only browser producing these errors (v. 39, put updated) - Internet Explorer, Safari and Chrome are not. Our hosting provider has said it's probably a browser issue, perhaps having to do with intermediate certificates in Firefox being obsolete. I really hope you'll solve the problem, as it's annoying for us when we're going to do right by our customers and pay for the SSL certificate. I have attached a picture of the warning and the other from what you see on a PC: a pop-up that says it is a verified SSL certificate and gives details about the issuer, the period of validity, etc.

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• My Mac does not recognize my PSC 1610 all-in-one printer.

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  Hi beaumast,

  Have you tried using a USB cable?

  If you tried it on your friends computer and got the same experience there is a possibility that the USB port on the printer has malfunctioned. Here are some links that you may find interesting if you consider upgrading your printer.

  HP trade-in program

  Current for sale Photosmart printers

  HP out of warranty of the Support Options for selection of printers HP

• Laptop does not recognize the usb mouse or the internal speakers.

  The laptop does not recognize the USB mouse. I have re installed the drivers from the site of the constructor (HP), but it still does not work.

  In addition, the internal Laptop speakers no longer work. There is no sound coming out of the laptop and it does not recognize the external headphones plugged into the headphone jack.

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  Hello

  Thank you for keeping us posted.

  Sorry for the late reply.

  I imagine the inconvenience that you are experiencing. However, I appreciate your efforts to resolve the issue.

  I would suggest trying the following methods and check if it helps.

  Method 1:

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  Please follow the steps in the link provided below.

  https://support.Microsoft.com/kb/929833?WA=wsignin1.0

  Note: System File Checker is a Windows utility that allows users to find corruptions in Windows system files and restore the damaged files. This article describes how to run the system (SFC.exe) to File Checker tool analyzes your system files and to repair the system missing or corrupt files in Windows or Windows 8 8.1. If a Protection of resources Windows (WRP) file is missing or is damaged, Windows may not behave as expected.

  If the problem persists, follow method 2

  Method 2:

  Run a full scan of the computer with the Microsoft Safety Scanner to make sure that the computer is virus-free.

  Microsoft, security scanner please follow the steps in the link provided below.

  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  Note: data files that are infected must be cleaned only by removing the file completely, which means there is a risk of data loss.   

       

  If the problem persists, follow method 3

  Method 3:

  I suggest you try the steps from the following link and check if it works.

  No sound in Windows.

  http://Windows.Microsoft.com/en-us/Windows/no-sound-help#no-sound=Windows-8&V1H=win8tab4&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

  For the problem with the USB mouse, there could be a possibility that there is a conflict of material with the mouse.

  I suggest you to try some other USB mouse with the laptop and check if it works.

  I hope this information is useful.

  Please let us know if you need more help, we will be happy to help you.

• HP laptop running windows vista family premium does not recognize my HTC Fuze smartphone when I connect it wil a usb connection.

  HP laptop running windows vista family premium does not recognize my HTC Fuze smartphone when I connect it wil a usb connection. I don't quite know what I changed. It allows to work so that I could sync to pc for outlook, etc. Also when I go to the link on the computer to display the drives and devices it does not show the connection. I use window mobile device centery. It says not connected. Thanks for your help.

  When I connect the HTC Fuze phone to the computer, it comes up with a window of synchronization and the phone starts to load.

  Sync Center says not connected and nothing is happening on the computer.

  When I bring mobile glass Center thing it doesn't say not connected to the smartphone.

  I don't see the phone of the link computer to which is connected to the hp laptop.

  the USB port works with my printer.

  What should I try next?   Thanks for your help.

  Hi Bill,

  You can try the following steps and check:

  Method 1:

  Connect the HTC Fuze to the computer, and then run the fixit and see if that makes a difference.

  Automatically, he diagnoses and fixes problems with the hardware. (USB) Keyboard and mouse are not detected by the Manager of devices or when they do not work.

  Method 2:

  If method 1 may not then try the following:

  If you are running Windows Vista 32 - bit, then Uninstall and reinstall the same.

  Microsoft Windows Mobile Device Center 6.1 for Windows Vista (32-bit)

  http://www.Microsoft.com/en-in/Download/details.aspx?ID=14

  If the problem persists, please contact HTC.

  Please post with the State of the question.

• have windows vista and it does not recognize a blank cd - r when inserted

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  Hello

  Thank you for writing to Microsoft Communities. From your problem description, I understand that you are unable to read CD - r discs on the computer. Please correct me if I misunderstood.

  1. What is the brand and model of the DVD player?

  2. you get any error message?

  3 have there been recent changes to the computer before the show?

  Please go ahead and follow the steps mentioned below and later a update on the State of the question.

  Method 1: Your CD or DVD drive cannot read or write media

  http://support.Microsoft.com/mats/cd_dvd_drive_problems/en-us

  Method 2: Your CD or DVD drive is missing or is not recognized by Windows or other programs:

  http://support.Microsoft.com/kb/314060

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• I changed my computer and am trying to re - install PS elements 13.0 on Windows 10. When I type my license serial number, Adobe responds "he does not recognize this serial number. When I go to the serial number recovery service, first he said he doesn'

  I changed my computer and am trying to re - install PS elements 13.0 on Windows 10. When I type my license serial number, Adobe responds "he does not recognize this serial number. When I go to the serial number recovery service, first of all it tells me it is not a product registered with my name and when I type the serial number for the old serial numbers, the system responds to that serial number is alredady registered and cannot be registered twice. What needs to be done to get out of this problem of serial number? Thank you.

  Hello Charles,

  to check this, you should take a look at the Adobe database to see what is stored/recorded on your accounts. You will find general information on your account Adobe https://accounts.adobe.com/> see My productsView all the > these products are associated with your Adobe ID > name > serial number.

  [And to find your serial number have a look here http://helpx.adobe.com/x-productkb/global/find-serial-number.html > I've lost my serial number >] see comments.

  The last time Adobe suggests so too this activation https://helpx.adobe.com/contact.html?step=ZNA_downloading-installing-setting-up_licensing-

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• Why my mac does not recognize my hard drive or SD cards?

  I got a new Macbook Air last month. Since I had so much problems with it - mostly because if you plug in anything whatever in the SD card slot or USB drives, it does not recognize them. I own a mac before, as well as PC laptop dell, so I am aware of the problems when formatting the discs everywhere, but even when I plugged a new passport hard drive, the computer couldn't find. Similarly, you may not find all the SD cards when I tried to use the SD card.

  What is going with this? I am a photographer living, so I need constant access to these two. This new model has some new method for transfer of files from the external hard drive etc.?

  Close, then connect the mac to a power adapter, disconnect all external devices.

  reset the SMC

  Reset the management system (SCM) controller on your Mac - Apple Support

  reset all external then pulls even deleted

  Once you open a session reconnect the external hard drive

  If the drive is connected with a hub of party 3rd do not use it and connect the drive directly to the mac

  Connect the external hard drive and open Macintosh HD/Applications/Utilities/Disk Utility disk utility

  The drive appears in the list of external devices?

  

• Mac does not recognize an external HD

  So let's see if I can explain this, I bought a pc and I want to transfer my files via via external hard drive I went to the utility thing disk partition and it came back with an error, so I ended up hitting erase the drive. Now I can transfer files on him but I plugged it into my pc and now my pc does not recognize it. Any help would be appreciated as I need to get my files on the computer because he has sold and I want to just get off the stuff and reformat so I'll get it to the customer and everyone will be happy.

  Computer does not recognize the HARD drive external source (Windows) PC or Mac?

  The HARD drive must be formatted ExFAT or MS-DOS (FAT).  Is it?

  It is better to format the drive external HARD on the PC.

  Ciao.

• Computer Windows Vista does not recognize the USB mouse

  Original title: does not recognize usb devices... Im trying to use the mouse... got a new mouse... still does not recognize it

  worked but stopped, got a new mouse and still does not recognize it. I really need it... help please

  Hello

  
  1. do you get an error message?
  2. would either not detected other USB devices in the same port?
  
  Method 1: perform the steps in the article mentioned below and check if the problem persists.
  http://Windows.Microsoft.com/en-us/Windows-Vista/tips-for-solving-problems-with-USB-devices
  
  Method 2: run the Fixit and see if the problem is resolved.
  http://support.Microsoft.com/mats/hardware_device_problems/en-us
   
  Method 3: update the chipset drivers and see if the problem occurs.
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  Hope this information helps.

• Pavilion HPE h8 1103nl does not recognize the keyboard & mouse

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  Hi HardBeatZ

  Thans for your answer!

  I found the solution, after trying and try... but could not find my ad more (duhhh), so thanks for the answer!

  Apparently I did ' t hold the button "connect" quite a long time to make a new connection... :-(

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  Mijni

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  Hi Katevegas,

  Greetings,

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• Computer does not recognize LaCie external hard drive when it is connected.

  Should I just a 'driver' of the manufacturer so that windows recognize? Help, please.

  The device is a hard drive (250 gb) bought in 2006.   LaCie support has provided relevant solutions.

  I disconnected the USB line, reconnected with the power of the unit it turned on and off while only plugged, unplugged, and made all possible combinations of many times. My computer does not recognize anything.

  I can't find it in my computer, and also, the computer does not list the device in the Device Manager utility.

  I have disabled the Windows Firewall.

  The computer with which the external drive worked and one that currently does not recognize are model computers windows XP (2008).

  Thank you very much for your help.

  Thanks for the reply.

  In the meantime and after reviewing all similar positions, it turns out that find the 'live' usb device does the trick.

  So, other people with similar problems, try the usb cables at the back of the computer (all), then by restarting the connection there.

  It worked for me.

  Thanks again for the reply!

• Restoring data of Vista (from backup/restore) does not recognize my external hard drive, when I request a restore from a backup of data

  It does not recognize the HD during backups. The backup files are visible in date of..., and I believe they exist. HD is a new Maxtor external

  Hello

  ·          Windows recognizes the external hard drive?

  ·          How you back up files?

  ·          You get the error message?

  ·          It is visible in Explorer? Disk management how about you?

  You can put your system to boot and try to run the backup. This disables antivirus software and other third parties to eliminate conflicts.

  See the article below on how to place your system in the clean boot state.

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  Note: Please make sure that the computer is configured to start as usual by following step 7 of article.

  Diana

  Microsoft Answers Support Engineer

  Visit our Microsoft answers feedback Forum and let us know what you think.

  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.