My MacBook Pro (late2009) stalled for 2 days now trying to upgrade to El Capitan. It neither improved nor returned to Yosemite. Help, please.

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  How to find the serial number of the processor in the MacBook pro s serial number? I have a dead MacBook that was given for service to a third party. I doubt that they have replaced the original parts. Help, please. Thank you

  As far as I KNOW, the serial number of the MacBook does not have the serial number of the processor.

• I have Photoshop/Illustrator CS5.5 and work on MacBook Pro OSX 10.9.5. I want to upgrade to El Capitan OSX 10.11.3. My Photoshop/Illustrator won't be compatible?

  I have Photoshop/Illustrator CS5.5 and work on MacBook Pro OSX 10.9.5. I want to upgrade to El Capitan OSX 10.11.3. My Photoshop/Illustrator won't be compatible?

  Long discussion about it here: is El Capitan compatible with Adobe CS5? Apple Support communities

  The problem is that once Adobe removes in a CS, but is no longer being updated for the future versions of OSX. This means that if something new in El Capitan causes CS5.5 does not operate normally, you are out of luck.

  10.9 is good that at least you can run Chrome or Acrobat DC where 10.9 is the minimum. It is always the test.

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• I closed my laptop (Macbook pro 2012) screen with a day and immediately after 30-40 minutes his does not starts once again.

  I closed my laptop (Macbook pro 2012) screen with a day and immediately after 30-40 minutes his does not starts once again.

  Hello Varshil07,

  Thank you for using communities of Apple Support.

  If I understand your message, by updating your Mac you have forced stop, or you have closed the lid, and now it does not start.  To start, I suggest that try you to start in safe mode by following the instructions below.  For later use, it's a good idea to not force the computer to shut down or close the lid while it is up to date, because it can cause problems.

  1. Choose the Apple menu > shut down.

  2. After your Mac stops, wait 10 seconds, then press the power button.

  3. As soon as you hear the startup tone, hold down the SHIFT key.

     You must press the SHIFT key as soon as possible once you hear the startup tone, but not before.

  4. Release the SHIFT key when you see the gray Apple logo and progress indicator.

  To exit safe mode, restart your Mac, but no press during the startup.

  OS X El Capitan: start in safe mode

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• Sound is gone on my Macbook Pro. The icon is grey after trying to download a password security app Help!

  Sound is gone on my Macbook Pro. The sound icon went gray. This followed two downloads of password security applications and then deleted. The third I have kept and entered my password. If I go into the Time Machine to restore the system will delete the security of password I put in place after the last Time Machine backup?

  Thank you for your willingness to get out me of trouble!

  Hi Vincent,.

  I understand that you are no longer able to control the audio output on your Mac after installing a few different security applications. If you want to use Time Machine to back up or restore your Mac at one point before installing these applications, it is absolutely an option. However, keep in mind that this kind would remove, indeed, any changes made after the point of this backup, including installation and configuration of said software.

  Alternatively, you can consider having a look at the article in the link below for steps that can help to restore the functionality of audio output on your MacBook Pro.
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  https://support.Apple.com/en-us/HT203186

  Sincerely.

• I recently blocked my macbook pro using find my iphone app now, he continues to display in 'your computer is disabled. Try again in 60 minutes. I tried pressing the option key and also the R button at startup. same thing is happening.

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  Hi iambjan,

  I understand that your MacBook Pro has been lost by the intermediary of find my Mac mode. Fortunately, you can go to the off mode lost through the steps described below.
  

  You can disable the lost Mode by entering the password of the device, or by following the steps below. Alternatively, you can follow the steps below to change the details displayed on your lost device.

  Note: If your credit cards and debit to pay Apple have been suspended because you put your iPhone in lost Mode, when you disable lost Mode and reconnect to iCloud, you can continue using your cards.

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     If you don't find my iPhone on iCloud.com, your account has fair access to the web features only iCloud. To access find my iPhone and other iCloud features, set up on your device iOS or Mac iCloud.

  2. Click on all devices, and then select the device that is lost.

  3. Click on lost Mode, then change the information or lost the stop Mode.

  If you cannot use lost fashion as find my iPhone is not configured on your lost device, see the article by Apple Support If your iPhone, iPad or iPod touch is lost or stolen.

  SEE ALSO
  Remove credit and debit of the portfolio (or book) maps

  iCloud: use lost Mode
  https://support.Apple.com/kb/ph2700

  Kind regards.

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  I was not able to get into my hotmail for 3 days now, I thought it was due to the low-maintenance, but not it seems as if MICROSOFT itself IS down, can anyone of you answer the question?
  I'll make it easy for you to read.

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  Hello

  The question you posted would be better suited in hotmail forums. View the query in the forums of hotmail for assistance.

  Hotmail Portal
   

  Hope that helps.

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• Y at - it a command to force a MacBook Pro to search for connected devices?

  My MacBook Pro (retina, mid-2012 running 10.11.6) struggled to connect to my Drobo Mini - from the first day of the purchase of the Drobo Mini in February. Sometimes it connects, sometimes not. I worked with the support of Drobo, who went so far as to send me a replacement, but still no luck. I learned that I can usually get a successful connection carefully timing my login at a specific time in the 'dancing lights' Drobo starting routine. A little late or a bit early at the moment and there is no editing of the car. In this case, I have no choice but to stop the computer and the Drobo and try again - sometimes repeat this procedure 2 or 3. Frustrating and not good for the material, I'm sure.

  Here's my question (for all the times I miss the right timing), is there a command I can give the MacBook to 'force' to 'search' connected devices? If so, I hope that they can connect. It's frustrating when the devices are connected physically but doesn't seems to "reach out" to the other.

  At startup, the reader sends a signal to the adage of "I'm here, let's connect." computer Or, the computer continually detects when a device connects. Whatever it is, a device or another is dropping the ball.

  Thank you for your help and advice.

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• What MacBook Pro is better for my situation?

  Hello, guys.

  Could you please help me decide which MacBook Pro is the best for my situation?

  Currently, I chose between these models:

  • MacBook Pro 15 "2.2 GHz / RAM 16 / 256 GB of storage / Iris Pro
  • MacBook Pro 15 "(2.8) of 2.5 GHz / RAM 16 / 256 GB of storage / Iris Pro"
  • MacBook Pro 15 "2.5 GHz / RAM 16 / 512 GB of storage / AMD Radeon R9 M370X (2 GB)

  I'll use the laptop for:

  • Webdesign. I work in Photoshop all day and it was sometimes messy (major projects, many of those open simultaneously, etc..). Theoretically, I would like for my laptop to be able to handle perfectly Photoshop, Illustrator and inDesign workflow, maybe even at the same time. Of course, all will be loaded up for the most part, but it should be imperceptible to work on projects of large size in Photoshop runs alone.
  • Audio engineering. Recording/mixing/mastering audio as a hobby, which may require use of the processor 4 do. My current laptop (2.3 GHz Dual Core Intel i5 - 2410 M) cannot manage even the basics of what I need for comfort work with audio. Usually it is around 10-15 tracks, stock and third-party plugins sometimes. I omit the part that the new laptop should have completely no problems with recording audio through audio interface (no cracks, dents, noises and other things caused by lack of CPU and RAM). I guess that each of these three Mac is capable of a fluent audio recording, the question arises on the comfortable audio processing in the future.
  • Navigation. I know that sounds ridiculous, but there are times that my laptop current can't live through an intense session of navigation. About 20-25 tabs with mixed content (text for most, a couple of video opened online). I use Google Chrome, which is quite noticeable on the CPU, but it's my personal preference in terms of browser.
  • Web development. I would like to be able to make everything about web development fast and easy. That shouldn't be the problem, since even my laptop current meets my needs developing. Just let it be worth mentioning.

  Given the above information, I can make a conclusion that I need:

  • Retina display, press each tiny pixel on the screen of work related to graphic design
  • Reasonably fast CPU and RAM

  Initially, the more powerful MacBook Pro (with default 2.5 GHz and AMD video card) seemed like a logical option. However, after reading about the AMD video card I noticed that it is still lower than the average of those on the market (judging on the benchmark). Therefore, it seems that there is no reason to pay more for just a video card, comparing to the stack by default a cheaper model (the 15 "MacBook Pro 2.2 GHz/256 GB of storage). 0.3 GHz of processor is imperceptible, and the lack of hard disk space may be justified by external USB storage or by configuring the cheaper model for more storage by itself. The main difference is the video card. Please, correct me if I'm wrong on this conclusions.

  Therefore, I came to decide what configuration is best with regard to the less expensive version of the MacBook Pro 15 ", the 2.2 GHz (default) or 2.5/2.8 GHz (configured). Consider the following:

  • I'm dependent on a budget; slice of 100 dollars, in fact, issue
  • My priority is a seamless workflow without any freeze for 5 minutes and loading/closing time take up to 10 minutes, as it does now
  • It is not important if a graphic/audio project takes longer to make, but it is important to work freely during production
  • I don't mind having an external USB storage, as long as he has a decent read/write speed (external USB flash are available for Macs, right?)
  • Design or audio are not my original recipes, rather a freelance opportunities or leisure

  I'd be really grateful if you could answer some of these questions and help me decide:

  • If I had to choose between 2.2 GHz to 2.8 GHz boost or 256 GB of storage on 512 GB, which is more reasonable storage boost?
  • Is there a really significant difference in the performance of the tasks that have been mentioned between 2.2 GHz and 2.5 GHz/2.8 GHz?
  • No AMD video card makes a huge difference in terms of working with graphics? (Of course, he does, but it would be nice to take a look at the difference in the form of a chart or a reference; if it is not dramatic, then pay more for the video card makes no sense for me)
  • Then Iris Pro (which comes with 2.2 GHz cheaper option) handle some minor games like World of Warcraft or Diablo 3? Not necessary on ultra or high settings, but on those that make the game playable and enjoyable. (Is not necessary, but it would have been a considerable advantage, because even though I'm not a hardcore gamer, it's nice to play some old games favorite from time to time)

  Thanks for your opinions and suggestions!

  If you select I would recommend 512 GB drive. Media projects can become very large, and I suspect that you also like to have pictures of the reserve, textures, etc available all the time. I'm not a professional graphic designer, but I create brochures and documents as well as videos of 15-20 minutes and on a 256 GB drive I will decide on a project, move everything turned off, and then start a new project. Sometimes, when I had several projects going at the same time I had to decide which awkward solution was the best.

  Video Intel Iris Pro is better than I expected and I can play Diablo 3 on my MBP to 2015 on higher than smaller settings. I always use CS 5.5 because I refuse to rent my graphics software, so I don't know the State of the current Adobe software but I know that some users are griping on the 3D graphics and lower end GPU processors. I suggest you check out the Adobe forums.

• My Macbook Pro keeps freezing for short periods

  Hello

  A new problem started with my Macbook pro in recent weeks. Initially, it was rare, but now he continues to be all a few minutes (it happened as I type this). What is happening is that my current application freezes for a few seconds, then returns to normal, and then the screen freezes. I'll expand a bit: while I'm typing this, suddenly the Safari froze and I just kept typing on, and when I use any action (like a slide four fingers), it works, but will not pass to the other window/app. After that, the kind of display of speeds upward, as it's contagious back in real time after the break (if I'm on vlc, TI video speed looks like 4 x, all the letters, I typd in pages apper as if Im typing God-speed). Then, a few seconds later, the computer will completely freeze, not to accept any user input and then resume as nothing has happened about 5 seconds later. This has happened very often now (I counted 3 times while I typed this place).

  Please help me on what I should try to do to solve this problem. Initially, I thought it was a problem of RAM so I borrowed my Mac mini and inserted in my Macbook RAM. He worked as always for about a day, before returning to the State of the problem.

  Data sheet:

  MacBook Pro 15 "Early 2011 model

  10.10.5 MacOS (Yosemite)

  I7 2 GHz

  4 GB 1333 MHZ DDR3 RAM (replaced by 1067 MHz RAM of the Mac Mini for a day)

  Graphics Intel HD 3000 384

  Any other information that you think will be useful, I'll add it.

  Thank you in advance for your help!

  Run this test and post the results here.

  http://www.etresoft.com/etrecheck

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  It sets obtained. I had to update the date and time. I unchecked all date and time automatically and then re-checked. Which it then automatically updated.