My Master Collection Adobe Creative Suite 6 is registered and must be a stand-alone product. When I try to open one of the programs I get a pop up saying that I need to renew my subscription with creative cloud. I have the free version of creative cloud o

Similar Questions

• My subscription ran out for a week, I renewed it and it is still saying that I need to renew my subscription.

  Can someone tell me how to solve this problem?

  Hi Said,

  Try to connect on your CC app and then connect again. (Connect and disconnect activate Cloud Creative applications )

  Please let me know if the problem persists.

  Kind regards

  Rahul

• I paid for a year of creative cloud, about 3 months, it says that I need to renew my membership to develop anything. How can I fix it?

  I paid for a year of creative cloud, about 3 months, it says that I need to renew my membership to develop anything. How can I fix it?

  Hello

  Please try following steps

  Mac t/s

  (1) close adobe every process in activity monitor (creative cloud sync Core CC library, ccx, services for the desktop application adobe, adobe office, broker CIB Adobe updater AAM service)

  2) navigate to the following locations and assign all permissions to the adobe folders to the current user. To navigate, click on go in the bar on then click goto... type/library/application support of / and then click OK.

  (3) to assign the authorization right click on adobe folder and click on Get info... A window will open. Then click on the lock symbol to allow editing. Then click on sign + to add your user name. Then change read only to read and write. Then click gear icon on the bottom and click on apply to the elements included and click ok... Go to the next step then.

  3) navigate to next support/adobe application and delete Slstore and slcache.

  4) go to ~/Library/application support/adobe/oobe and delete the opm.db

  (5) navigate to/etc and open hosts file. Check if it has entries from adobe. If any amount of the fine, if yes replace the hosts file with a new file hosts without adobe entries

  (6) launch cc app and it should work properly

  Windows

  (1) close adobe all processes in the Task Manager (Core sync services for the desktop application adobe, adobe office, broker CIB Adobe updater AAM service)

  2) navigate to the following locations and assign all permissions to the adobe folders to the current user.  (Right click on adobe folder select properties then click on the Security tab, click on edit and select current user, that you are connected to, select full control, click on apply and then ok)

  C: / / program data (to view hidden files to see this folder)

  C: / / program files 86 x files / common

  C: / / program files x 86.

  C: / / program files common files

  C: //program files.

  (3) rename SLstore to Slstore.old to the following location c: / / program data / Adobe /.

  (4) rename SLcache in Slcache.old in the location C:\Program Files (x 86) \Common Files\Adobe more

  4) navigate to c: / / Users/username/appdata/local/adobe/oobe and rename Opm.db to opm.old

  5) navigate to c: / / windows/system32/drivers/etc/and the hosts file opened in Notepad. IF you see an entry from Adobe it please replace this hosts file with a new hosts file that doesn't have any input from adobe. If there is no entry permit Adobe the hosts file, as it is.

  (6) run cc app and sign in.

  If steps above does not work, please contact Adobe to

  Contact the customer service

• I bought Acrobat Pro, but I can't use it. Whenever I try to open it, it says that I need to renew my membership for creative cloud... Thanks for your help.

  I bought Acrobat Pro, but I can't use it. Whenever I try to open it, it says that I need to renew my membership for creative cloud... Thanks for your help.

  Hello

  Please check the help below document:

  Using creative cloud | 'Renew your membership' window appears when you launch a creative cloud application

  Kind regards

  Sheena

• I can´t start my cc Photoshop or Lightroom on my mac, I get the message that I need to renew my subscription. my subscription is active and paid.

  I can´t start my cc Photoshop or Lightroom on my mac, I get the message that I need to renew my subscription. my subscription is active and paid.

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• then all of a sudden my photoshop does not work. It says that I need to renew the liscense? What should I do?

  then all of a sudden my photoshop does not work and I need it for my business. It says that I need to renew the liscence? what I'm doing. He said to reinstall but I moved and it was installed years ago.

  no idea where the discs are! Help?

  Hi Cynthiaw13595995,

  We will be happy to help you, but before that, there are a few information such as:

  What version of Adobe Photoshop, you bought?

  What is the exact error message/code if you found one?

  What operating system you are using the version?

  Until then, please visit the links below:

  The activation and deactivation of Adobe problems

  Solutions to connection errors, activation and connection with creative Cloud applications and Creative Suite

  "Activation limit reached" or "connection error impossible ' with Adobe applications

• After subscription and downloading and installing Acrobat DC, I can open it, but when I try to use one of the tools, I get the message that my trial has expired

  After subscription and downloading and installing Acrobat DC, I can open it, but when I try to use one of the tools, I get the message that my trial has expired.

  Can someone help me?

  Hello

  It is a problem of Activation, please follow the instructions at the link below, it should help solve the problem:

  Connect and disconnect activate Cloud Creative applications

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Let us know if that helps.

  Kind regards

  Bani

• Have just bought a new iMac and imported all my old data.  When I try to open a pages document it says that it cannot be opened because it is too old, and that to open it, I have to save it with Pages ' 09 first.  So, how he back up if I can't open it?

  Have just bought a new iMac and imported all my old data.  When I try to open a pages document it says that it cannot be opened because it is too old, and that to open it, I have to save it with Pages ' 09 first.  So, how he back up if I can't open it?

  Start the OS X App Store, then click on the item toolbar updates. V5.6.1 pages should be available, and this will open documents Pages ' 09, ' 08 and ' 06. In messages to this community, you should always share what version specific pages and OS X that you are currently using.

• How is it when I try to open one of my favorte often visited Web sites I get a blank page with only the word 'false' in the upper left?

  How is it when I try to open one of my favorte often visited Web sites I get a blank page with only the word 'false' in the upper left?

  This just started happening the last two days.  I tried to add the url to my list to activate in Internet Options, also to accept the list for windows firewall. I rebooted and restored.

  It is annoying when I can't access Web sites on my PC.  There is no control parenting, nor is it a reason to be since I'm 57 years old, single, live alone and have no children, and not to mention that this isn't a single adult site. This is an auction site.  The same thing happens on a site of sports too.

  Hello

  Thank you for writing to Microsoft Communities.

  I understand how it could be frustrating when things do not work as expected. Please, I beg you, don't worry I'll try my best to resolve the issue.

  1. what operating system is installed on the computer?

  2. what version of Internet Explore do you use?

  3 have there been recent changes to the computer before the show?

  Please go ahead and follow the steps mentioned and later a update on the State of the question.

  Method 1: Start Internet explorer with the mode without modules and check.

  Click Start, all programs, accessories, System Tools, and click Internet Explorer (No Add-ons).

  If the problem does not persist in Internet Explorer (No Add-ons), then it is one of the Add-ons at the origin of this problem. Please follow the steps below to locate the problem the weak module:

  a. restart IE normally.

  b. click on tools.

  c. click on Manage Add-ons.

  d. disable add-ons by clicking on them one at a time to highlight and then click Disable.

  e. reactivate modules one by one and check with what add-on, you get this error message.

  f. turn off the add-on at the origin of the problem.

  For your reference: http://Windows.Microsoft.com/en-us/Windows7/Internet-Explorer-Add-ons-frequently-asked-questions

  (For Windows Vista)

  Method 2: How to optimize Internet Explorer:

  http://support.Microsoft.com/kb/936213/no

  Important: Reset Internet Explorer to its default configuration. This step will disable also any add-ons, plug-ins or toolbars that are installed. Although this solution is fast, it also means that, if you want to use one of these modules in the future, they must be reinstalled.

  Follow these recommended steps and after if you still experience the problem.

• Paid, current subscription cloud creative but saying that I need to renew to use LR and Psalm

  I have a current, paid subscription for creative cloud and the develop module is disabled on Lightroom and I can't even open Photoshop because Adobe Manager keeps popping up saying I need to connect and get a new subscription. I tried several times to signature and have renamed SLCache to SLCacheold depending on the other positions. No luck and it becomes frustrating.

  Troubleshooting FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

• I can't log on to windows xp after that I erased the validation process. I get messages contradictory screens saying that I need to activate windows, then windows is already activated. Help, please

  I'm trying to get past the log on screen in Win XP.  I activated my copy of XP, but when I try to go into windows, it comes back with a message "you must activate Windows first.  When I try to activate (again), it returns a message "Windows is already activated.)

  Anyone know what is happening?
  Thank you
  Tom

  Hello TomRothweiler

  The steps also included Charles method 1: Guided Help to remove the script that interferes with Windows activation. 
  "The requirements to install and to use this guided help.

  • You must be logged to Windows using an administrator account to install and to use this guided help.
  • You must run Windows Server 2003, Windows XP Home Edition, Windows XP Professional, Windows XP Media Center Edition or Windows XP Edition Tablet PC to install and to use this guided help. »
  The requirements for this stage, it seems you don't need the disk but only download Guided Help and automatically executes the steps for you:
  Method 1: Guided help to remove the script that interferes with Windows activation

  Guided Help is available to remove the script that interferes with Windows activation. Guided Help can automatically perform the steps for you. The actions that this Guided Help performs cannot Ωtre annulΘe after that Guided Help is finished. For more information about guided help, click on the number below to view the article in the Microsoft Knowledge Base: 915092 description of Guided Help for Microsoft Knowledge Base article

  You don't need to refer to the Charles link, I posted the download for you. Click on it to run it and let us know if it helps. Thank you.

  Download Guided Help

• When you try to install my new Embird program I get the message "this link must be opened with an application, select application. What does that mean?

  Help, I hope that I've not messed up, too bad!

  Help, I have a small embroidery business and have used a program called Embird.  Yesterday, I downloaded an upgrade for this program. It said to uninstall the old program before installing the new, so I did.  Now when I try to install the new one it says this link must be opened with an application, select application.  I have no idea what it means that someone can help me?  I tried to restore the computer to a date prior to just start all over hoping he would restore the old Embird, it says that the file may be damaged and will not work.

  If you were able to 'merge', you have unzipped the file somehow.  What was all the messages when you did the merger?

  Follow these steps:

  1 information about the particular file in question

  Right-click on the downloaded file, and select Properties.  What does say for 'File Type' and what is the 3-letter file extension (after the point)?

  If there is no file extension, find the file using Windows Explorer, and then click Tools > Folder Options > view.  Uncheck "Hide extensions for known file types" and click OK.  Now, look at the file again for the file extension.

  2. test of exe files

  Click Start > run, then type notepad in the "open" box, then click OK
  Didn't open a Notepad window?  If not, what error message do you have?

  Click Start > run, and then type the following in the "Open" box and click OK
  %SystemRoot%\system32\
  Find notepad.exe (or just Notepad if file extensions are not displayed), and then double-click it.  What is going on?

• All of a sudden when I try to open a project, it is said, "this project contained a sequence that could not be opened. No preview of the sequence is preset file or codec might be associated with the type of sequence

  Hello, I am fairly new to premiere Pro. I've been editing with her for about six months. Last week, I had made major and export questions all of a sudden. It seems that I've set. Now all of a sudden when I shoot a project, any project, I get an error that says that this project during sequence which can not be opened. No preview of the sequence only predefined file or codec might be linked to this type of sequence. I hope someone can help as soon as POSSIBLE.

  Hi, DVE,.

  Hello, I am fairly new to premiere Pro. I've been editing with her for about six months. Last week, I had made major and export questions all of a sudden. It seems that I've set. Now all of a sudden when I shoot a project, any project, I get an error that says that this project during sequence which can not be opened. No preview of the sequence is preset file or codec might be associated with this type of sequence. I hope someone can help as soon as POSSIBLE.

  Please follow these troubleshooting steps:

  Error: sequence cannot be opened

  Thank you

  Ilyes Singh

• Updated my Windows 7 to Windows 10 and then installed AR version for windows 10.  Due to a problem unconnected with returned to Windows 7 and uninstalled AR for Windows 10.  When I try to reinstall AR for Windows 7, I get the following message. "The featu

  
  Updated my Windows 7 to Windows 10 and then installed AR for Windows 10.  Due to a problem, I deleted Windows 10 and returned to Windows 7 and uninstalled AR for Windows 10.  Have tried to reinstall AR for Windows 7 and get the following message.  "The feature you are trying to use is on a network unavailable resource.  Error 1714.  The older version of Acrobat Reader DC may not be withdrawn".  Help!

  Hi michaelw72331164,

  Try this: error 1714. Acrobat, Reader

  If it does not work. Cleaning tool to uninstall all traces of player and then install offline using.

  Download Adobe Reader and Acrobat cleaning tool - Adobe Labs

  Adobe - Adobe Acrobat Reader DC Distribution

  Thank you

  Abhishek

• I downloaded the demo of photoshop cc, but now when I try to open it from the creative cloud, the only option is to buy now.

  He said I have 30 days left, how to use the trial?

  Hi Samk,

  Please open Photoshop in the icon on the desktop, also when you get the prompt to buy now, you would also see any option to 'continue the trial.

  Kind regards

  Tanuj