My Microsoft Wireless Optical Mouse does not communicate with the Transceiver.
After the return from a road trip, I plugged my Miccrosoft wireless optical mouse and keyboard. At first, communicate with my Toshiba Satellite laptop, but the keyboard now works. The mouse works sporadically if I push the reset button on the Transceiver and he travels the three lights. When I check the State of the mouse, it shows good batteries (I replaced the still) and the right signal. The computer apparently see the mouse, but somehow the orders do not get through the ARVA. Any ideas?
Hi Peter,.
What is the model number of the Microsoft Wireless Optical mouse?
I suggest you try to connect the transceiver to another port. Then check the behavior of the device. By trying the receiver on a different port, you can eliminate all the problems affecting the port itself.
You can access the links below and follow the steps described in section troubleshooting problem mouse Microsoft Wireless on your computer and check to see if it helps you solve the problem.
http://support.Microsoft.com/kb/838398
http://support.Microsoft.com/kb/321122/en-us
I hope this helps. Let us know the results.
Thank you and best regards,
Srinivas R
Microsoft technical support.
Visit our Microsoft answers feedback Forum and let us know what you think.
Tags: Windows
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