my mother locked herself out of her computer, forgotten password

original title: password reset my mother locked herself out of her computer and can only connect using a JJUJ screen. She wants to unlock the computer by using a password, but she forgot her a last. y at - it another way to reset a password

Hello
Microsoft technical support engineers cannot help you recover the passwords of the files and Microsoft who are lost or forgotten product features. For more information about this policy, please refer to the below sticky

http://social.answers.Microsoft.com/forums/en-us/vistasecurity/thread/3eba3150-8742-4264-be9f-0daaad2282cd

Lisa
Microsoft Answers Support Engineer
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Tags: Windows

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    http://Windows.Microsoft.com/en-in/Windows/what-do-forget-Windows-password#1TC=Windows-8

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    Passwords in Windows: FAQ

    http://Windows.Microsoft.com/en-in/Windows-8/passwords-in-Windows-8-FAQ

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    Microsoft's strategy concerning lost or forgotten passwords

    http://support.Microsoft.com/kb/189126/en-us

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