My new printer HP Officejet Pro 6830 continually prepares to scan whenever it is turned on.

Similar Questions

• Printer HP Officejet Pro 6830: print to hp officejet cancelled 6830

  Hello

  our new printer (office jet pro 6830) wireless works well until we try to print 'best quality' mode or when the file contains many colors (large black or colored surfaces). In these cases it stops just printing in the middle of the page, which gives us the message "printing" cancelled

  We have alsoi prepare the official driver via the website

  We use windows 8.1.

  We can do for that if work? Let me know if you need more information.

  And thanks for your help!

  Hello

  Download and install the Fotfix below, it means to address the exact behavior as you describe:

  http://support.Microsoft.com/kb/3000461/en-us

  Kind regards

  Shlomi

• After you configure the new printer Hp Officejet Pro 8625 on Windows 7, it will not print the page of 'test' I need help!

  After setting up my new printer Hp Officejet Pro 8625 on Windows 7, it will not print the Page of 'Test '.  I need help!

  Also, when I roll over the image of the printer in the task bar, he says '0' of documents, so that it does not print.

  After setting up my new printer Hp Officejet Pro 8625 on Windows 7, it will not print the Page of 'Test '.  I need help!

  Also, when I roll over the image of the printer in the task bar, he says '0' of documents, so that it does not print.

  Thanks to everyone who responded to my help regarding my Hp OJ Pro 8625.  After all, I ended up doing a clean reinstall of my MS Windows 7, and reinstalling the Hp JO 8625 Pro software and that's all working now.  Some hoe there is a glitch in my Windows 7 that did not leave the Hp software to install correctly.  Once again thank YOU ALL!

• My new printer HP Officejet Pro 8600 causes my computer shuts down after 5 minutes.

  My new printer HP Officejet Pro 8600 causes my computer shuts down after 5 minutes.  Is there a way to find out why?  Is it because I connected to a USB port rather than wireless and telephone connection.

  Original title: computer spit

  I called the store where I bought the printer.  They suggested that I have download the latest driver

  from the HP website.  I did it and it seems to have solved the problem.

• OfficeJet pro 6830: continuous fax tone

  I recently bought a HP Officejet Pro 6830, I do not use the installation of fax and therefore it is not connected to a phone line. All the time that printing is turned on there is a tone of continuous fax from the printer, I tried to disable all the Fax options on the Tools menu, but nothing can stop the very annoying tone - of ideas?

  Thanks for that Z, they send that another block so hope it does the trick - John

• Printer HP Officejet Pro 6830: OS 10.6.8 and Officejet Pro 6830

  I just bought a HP all-in-one Officejet 6830 Pro printer, fax, scanner, copier.  I connected it to my laptop, a MacBook Pro OS 10.6.8.  It copy in color, but it will not print from a file in color.  He apparently correctly scan in color, but not to print the scanned in color.  How to print in color?  I can't upgrade my system because I will not be able to access critical software.  What recourse do I have?  When I bought it was incompatible with some operating systems, there is no warning!

  Hey @cshein,

  Welcome to the Forum from HP Support.

  I understand that you encounter an incompatibility between your old version of Mac OS and your new HP Officejet Pro 6830 e-all-in-one printer.  I would like to help.  I can certainly sympathize with you on this one - even if your Mac is not old in real terms, Snow Leopard not blessed with a specific driver for your printer.  I have a workaround that you can try:

  The steps I posted in another thread here suggest using the generic PCL driver for the Mac.  This thread is about a former printer used with Yosemite, this article indicates that the similarities between the latest version of Mac and Snow Leopard are close enough to my advice work with your devices.  Let me know if this approach to configuration works and allows you to print in color.

  Note that the generic PCL printer driver probably won't make you analyze the features of the computer.  If you want to scan without using HP software, click here to get suggestions from HP on how to do it.  Note that this article 10.7 Mac users - oriented steps must always be relevant as Apple Preview, picture Capture and printing and scanning app are all common Mac OS applications that probably are Aussies in versions older Mac OS.

  Please let me know the result of your troubleshooting by responding to this post.  If I helped you to solve the problem, feel free to say "You rock!" by clicking the "Thumbs Up" icon below and by clicking to accept this solution.

  Thanks for posting in the Forum from HP Support.  Have a great day!

• New printer, HP Officejet Pro 8610. Unable to get the printer added to my Windows 8.

  New HP Officejet Pro 8610.  Cannot add the new desktop printer.

  Hello

  Please, download and run the Installer printer HP www.hp.com/go/tools

• We have accidentally signed up to receive applications for our new printer HP Officejet Pro more than 8600

  We accidentally subscribed 2 apps that print every day.  How d to cancel these to enter?

  CinCin,

  You can also cancel the on the printer display panel.

  See the instructions on: www.hp.com/go/manageprint

• HP Officejet Pro 6830: HP6830 multi stream scanning

  This printer there the possibility to scan by using the multi charger rather than putting each page on the flat? If he lacks this installation, use of it?

  Hello

  Thank you for using the forum.

  The following relevant video will show you how do it.

  Scan multiple pages to a PDF document

  https://goo.GL/NcB2oc

  Noah: the printer in the video does not have a feeder, however, in your scan user interface software, select the Source as "uh so responsible use". Example below.  The OJ6830 does not support the 2 faces of scanning in the sheet feeder.

  

  Hope that helps.

  Please click the "accept as solution" if it helped to solve your problem and "Bravo Thumbs up" as an encouragement.

• HP Officejet Pro 6830: Scanning with Officejet Pro Wireless 6830

  HP Officejet Pro 6830 analysis wireless? I tried using the wireless and ethernet without success. When I look at the system of preference/printer & Scanner / Officejet pro 6830 I see not "Scan" type in the printer option although it seems if connect you via USB.

  Hi @kskhater,

  It may be best to contact Apple to make sure everything is configured correctly and the necessary ports are open.

  You can create a second admin account, is not on the privileges, it is to determine if there is a problem with your user profile. The question might have something to do with your printing system. I know that the issue is scanning, but the printing system, it's what the driver, and since we already have reset the printing system, Apple may need to reload, or the operating system. Create a second user account will help determine whether the problem is related to your account.

  As you can see, at this point, we are at a stage of diagnosis, troubleshooting is the process of elimination. To identify the cause in order to solve the problem.

• OfficeJet Pro 6830: replaced warranty for printer and cartridges of manipulation

  My Officejet Pro 6830 AiO printer doesn't have 3 months after purchase (power supply is ok, but it no longer lights). I contacted HP support and a replacement printer is on the way.
  Unfortunately I replaced all ink cartridges 'setup' 4 with brand new just a few days before the failure of the printer, so I asked the Lady to support (good person) if and how I can recover the defective device.
  She told me to take off the cartridges of the faulty unit and retain them for the replacement printer, but was to serve once the "setup" cartridges sent with the unit will be out of ink.

  Now, I have some doubts:

  (1) when I take my full semi the defective printer cartridges, I fear that the ink will start to dry... should I cover the opening at the bottom of the cartridges with tape? Will it be enough?

  (2) the ink in the printhead of the defective unit will start to get dry as well. The defect of the device is clearly in electronics, while the print head has worked perfectly. Isn't bad to leave the print head is clogged by dry ink? I still have empty cartridges "setup" out (differentiation 'stock' of waste...) should I put them on the print head?

  (3) the defective printer does not turn so to loosen its cartridges, I need to manually pull the cart of the printhead to the center position. Is it Ok?

  Thanks to all those who will clear this point to me.

  Hi @RickyGold,

  Welcome to the HP Forums!

  I see that you have questions about your printer HP Officejet Pro 6830. I am happy to answer these questions for you!

  To answer your questions:

  1. To properly store the cartridges, I suggest you put them in an airtight container, such as a ziplock bag or Tupperware. Make sure that the contacts on the cartridges are not touch anything.
  2. I wouldn't worry about the obstruction with the defective printer printhead.
  3. I suggest to try to move the cartridge door manually, but don't force it, if it will not move freely. If you are unable to get the cartridges, please contact HPtelephone support for further assistance. As they would be able to replace the cartridges for you. (After you fill out the information, you will receive a phone number.) If you do not live in the United States / Canada region, please click the link below to get help from your region number. Language-country selector.

  Hope that answers your questions and have a nice day!

  "Please click the Thumbs up icon below to thank me for having responded."

• OfficeJet Pro 6830: Officejet Pro 6830 does not print

  When I send the print job from my laptop to the printer (wirelessly), the screen of the printer say an impression with a symbol of loading, then makes the sound usually makes when printing is completed.

  But nothing comes out, I tried turning then once again, but no idea what to try next.

  I've never had any problems doing this before, have the printer for a few months now without any problems.

  Help, please.

  Amanda

  @drivertraining

  Hi Amanda,.

  Your printer:

  E-all-in-one printer, HP Officejet Pro 6830 range

  Your software feature complete (the printer program):

  File name: OJ6830_73.exe

  Communicate details

  Exit the: 17 November 2015

  Version 33.1

• OfficeJet Pro 6830: Printer several times in the process of disappearance

  I keep having trouble with my printer. It worked fine for a few weeks, when I first bought, and then it suddenly stopped to record with my mac, despite being connected via USB.

  The first two times, as it happened, I spent a LOT of time searching through your forums, find an answer later. I'm clearly not only the person with similar problems - don't know why you guys can just put up a page on this topic and facilitate the difficulty.

  However, today I find no solutions. I don't have the technical knowledge to make things complicated and I am appauled that HP does not have a call center or lives the Charter for me - I saw the mention of these things, but I can't find where on your website that offers them. Maybe because I'm in Australia. HP has proved to be an extremely bad for making choices.

  Why my printer don't suddenly ceases to be detected? I had an old printer old until I upgraded that NEVER had this problem. Please tell me how to solve this problem. (and band not only help, but stop to happen). I rely on this printer, every day and every time it disappears, I lose a lot of time trying to get connected again.

  Hi @NaomiC,

  Welcome to the HP Forums!

  I noticed that your printer HP Officejet Pro 6830 maintains endangered, on Mac OS X 10.10 Yosemite. I'm happy to discuss this issue for you!

  A few questions for you:

  • When the printer breaks off communication with the Mac, you are still able to make copies, using the glass of the scanner of the printer? Copy of Documents.
  • Have you tried to connect the printer USB cable other ports on the Mac?
  • Have you tried another USB printer cable?

  In the meantime, please, try the procedure described in this guide, "printer offline" or "printer not responding" Message (OS X)and let me know what happens!

  Hope this guide helps and hope to hear from you soon!

  If this, or one of the posts on this thread, helped you to solve the problem, please click 'Accept as Solution' said post. To show you 'like', or that they are grateful for my post, please click the thumbs upwards below. If there is anything else I can do to help, please don't forget to let me know!

• OfficeJet pro 6830: scanning problem

  Hello

  I am trying to scan several pages... but the option ' save under... ". ' is not available.  I would like to save it as a pdf file.  As soon as I clicked on my computer, the next option is to 'Start scan '.

  Please notify.

  Thank you

  Hi @analisa808,

  Welcome to the HP Forums!

  I noticed that you cannot scan to PDF with your printer HP Officejet Pro 6830. And I'm happy to see it for you!

  To get help, I'll need some more information:

  1. If you use Windows or operating system Mac and the version number. To find the exact version, visit this link. Whatsmyos.
  2. If the printer is connected, USB, Ethernet, or wireless.
  3. If the printer is able to make copies.
  4. If the power cable is connected to a surge protector, or directly to a wall outlet. Questions when it is connected to an uninterruptible power supply/Strip/surge protector power. This is true for printers and ink jet.

  In the meantime, if you are using Windows, try the HP Print and Scan Doctor program. And let me know what happens!

  Please see this post, want good answers? Ask good Questions, so that you can get the most out of these forums.

  I hope hear from you soon!

  "Please click the Thumbs up icon below to thank me for having responded."

• OfficeJet Pro 6830: Scan to PDF files

  Is there software available that will allow the digitisation of PDF files?

  BuzzB

  Welcome to the Community Forum of HP.

  If you did not, please install the software of full functionality for your printer.

  Instructions and an example of the digitization of Document or Photo are included:

  Install the full features software - printer

  Reference:

  E-all-in-one printer, HP Officejet Pro 6830 range

  HP Officejet Pro 6830 - User Guide

  See copying and scanning

  Click on the thumbs-up Kudos to say thank you!

  And... Click on accept as Solution when my answer provides a fix or a workaround!

  I am happy to provide assistance on behalf of HP. I do not work for HP.