My office shows the blue screen of death and then restarts automatically. What should I do?
Problem event: BlueScreen
The system version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
The BCC code: 3B
BCP1: 00000000C 0000005
BCP2: FFFFF80002B423A0
BCP3: FFFFFA600A6DDF60
BCP4: 0000000000000000
OS version: 6_0_6002
Service Park: 2_0
Product: 768_1
See use SkyDrive to upload collected files and post screen shot/image
http://social.technet.Microsoft.com/forums/en-us/w7itproui/thread/4fc10639-02dB-4665-993a-08d865088d65
Tags: Windows
Similar Questions
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Windows Vista crashes, I get the 'Blue screen of Death' and I have to restart. Different errors each time it crashes. I tried to reinstall vista without success of the problem being fixed
Hello
Look in the Event Viewer to see if something is reported on those.
http://www.computerperformance.co.UK/Vista/vista_event_viewer.htmMyEventViewer - free - a simple alternative in the standard Windows Event Viewer.
TIP - Options - Advanced filter allows you to see a period of time instead of the entire file.
http://www.NirSoft.NET/utils/my_event_viewer.html-------------------------------------------------------------------------
Also this, so you can see the probable bluescreens.Windows Vista restarts automatically if your computer encounters an error that requires him to plant.
http://www.winvistatips.com/disable-automatic-restart-T84.html-------------------------------------------------------------------------
Here are a few ways to possibly fix the blue screen issue. If you could give the info from the blue screen that would be
Help. Such as ITC and 4 others entered at the bottom left. And any other information such as STOP error
codes and info like IRQL_NOT_LESS_OR_EQUAL or PAGE_FAULT_IN_NONPAGED_AREA and similar messages.As examples:
BCCode: 116
BCP1: 87BC9510
BCP2: 8C013D80
BCP3: 00000000
BCP4: 00000002or in this format:
Stop: 0 x 00000000 (oxoooooooo oxoooooooo oxoooooooo oxooooooooo)
Tcpip.sys - address blocking 0 x 0 00000000 000000000 DateStamp 0 x 000000000It is an excellent tool for displaying the blue screen error information
BlueScreenView scans all your minidump files created during "blue screen of death," collisions
http://www.NirSoft.NET/utils/blue_screen_view.html
Displays information on all the "crash" of a table - freeBlueScreens many are caused by old or damaged drivers, video drivers in particular, but there are other causes.
You can follow these steps in the Safe Mode if necessary or the command prompt Vista DVD or Options of recovery if your
system installed by the manufacturer.This tells you how to access the System Recovery Options and/or a Vista DVD
http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspxYou can try a system restore to a point before the problem started when one exists.
How to make a Vista system restore
http://www.Vistax64.com/tutorials/76905-System-Restore-how.html-------------------------------------------------------------------------
Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN
Enter this at the command prompt - sfc/scannow
How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
generates in Windows Vista cbs.log
http://support.Microsoft.com/kb/928228The log can give you the answer if there is a corrupted driver. (Says not all possible driver problems).
Also run CheckDisk, so we cannot exclude as much as possible of the corruption.
How to run the check disk at startup in Vista
http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html-------------------------------------------------------------------------
Often drivers up-to-date will help, usually video, sound, network card (NIC), WiFi, 3rd party keyboard and
smile, as well as of other major device drivers.Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htmHow to install a device driver in Vista Device Manager
http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.htmlHow to disable automatic driver Installation in Windows Vista - drivers
http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx-------------------------------------------------------------------------
How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart unexpectedly
http://support.Microsoft.com/kb/958233Troubleshooting, STOP error blue screen Vista
http://www.chicagotech.NET/Vista/vistabluescreen.htmUnderstanding and decoding BSOD (blue screen of death) Messages
http://www.Taranfx.com/blog/?p=692Windows - troubleshooting blue screen errors
http://KB.wisc.edu/page.php?id=7033-------------------------------------------------------------------------
In some cases, it may be necessary.
The Options or Vista recovery disk Startup Repair
How to do a startup repair
http://www.Vistax64.com/tutorials/91467-startup-repair.htmlThis tells you how to access the System Recovery Options and/or a Vista DVD
http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspxI hope this helps.
Rob - bicycle - Mark Twain said it is good. -
scanned the file appears on the desktop screen (Windows 7) and couldnot be removed, what should I do?
Hello, Hello!
THANKS for your advice.
I'll try to do as you recommended. And will let you know the result.
Your helpfulness is really appreciated. Thanks again.
Dear Morris Subba,
This is to inform you that question pop up on my desktop PC went when I changed the color of my office.
I don't know why, and if he'll be back once again, but for me, it's a liberation!
Thanks for your concern and what you have done. THANKS........................................!
Have a nice day!
[EW] SQ
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I get the blue screen of death, I do before going to the Geek squad?
I get the blue screen of death, I then close my pc and restart in safe mode and then trouble shoot. I can then restart normally and then it is fine for awhile. I don't always have to be on the internet to get the blue screen. I have AVG and super anti-spy ware and run full scans and they say that there are no threats. So what else can I try?
Messages you receive when you restart the computer, more a review of the event viewer should help you determine what is causing the BSOD. The BSOD is not necessarily related to malicious software.
You have posted in the forum for the forum of anti-malware for Microsoft Security Essentials (MSE). Since you're using AVG, your post is off-topic for this forum.
You can expect from a forum moderator move your message or if you want to, you can seek assistance in search and/or post in the appropriate Forum Windows:
http://answers.Microsoft.com/en-us
Kind regards...
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Why do I get the blue screen of DEATH most of the time when I try to print on my HP Office Jet printer? Almost everytime I try to print to the printer HP Office Jet m I get the Blue Screen of Death in the middle of printing or shortly after that my document is printed. I then have to shut down my computer and restart it. I am running Windows 7.
We need the log files themselves (called a DMP files) because they contain the only record of the sequence of events that led to the accident, what drivers have been loaded, and what has been loaded.
Please follow our instructions to find and download the files, we need to help you fix your computer. They can be found at hereIf you have any questions regarding the procedure, please ask
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If this can help others! I have a HP DV9600US it works well but then screen freezes hot flashes and crashes or re-boots or gives me the blue screen of death. Spent hours updating the drivers and the latest NVIDIA drivers without change, all the tests and diagnosis appear normal. When I open IE 9 it hangs then crashes sometimes at the office, tried to change the parameters of res and nothing has worked. I assumed I had a bad video chip. NOT. This all started I thought with IE 9, I changed all the settings of Internet Explorer.
Here's what I found to solve the problem and I hope this can help, DO NOT updating auto or manual for the new drivers or NVIDA video Windows CE is the cause, I downloaded from the site to shape the 2008 NVIDIA driver HP and rolled, problem solved. I am running Windows Vista 32 bit.
I post that hope, it helps others and records the days/hours of attachment and not update recommended to the latest drivers that actually caused the problem in the first place. I guess the lesson learned if it works LEAVE IT ALONE.
Good luck
Please mark as resolved so other users can see this theard includes a fix for the problem
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Installed the network updated drivers hp support page now I get the blue screen of death
Installed the network updated drivers for my laptop hp support page and now I get the blue screen of death a few minutes of Internet usage.
I can reboot the computer, but it only works for a little bit before again becoming the blue screen.
I tried to download and reinstall the hp 8 drivers network twice now. (Product number: QJ793AV-#ABA)
I am running windows 7 (x 64) and downloaded all the updates as well.
Any help would be greatly appreciated.
I made an another windows update and seems to be ok for now
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Lenovo z50-70 used power up after the blue screen of death on windows 10
Hello Sir/mam,.
My laptop wouldn't boot / lights up once the blue screen of death appeared this morning.
I am browsing and suddenly the blue screen appeared and I remember in the written form 'system error' and the laptop will restart. something like that. I can not really remembered the exact error. But I'm sure it's the BSOD.
When I tried the laptop powered, the power light was for about 1-2 sec even with the fan, and then they continue or let's just say that it will not feed. I've done several times, but the result is the same.
I also tried the solution on what I read here in the forum. "Press and hold the power down for about 30 seconds."
I tried too many times but it won't work.
Please help me to LENOVO.
Thank you
Thanks for the reply. I already solve the problem. I already did what you said so many times, but did not work.
I just discovered that one of the ram is not working. That's all /... case closed
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USB-6009 not recognized after the blue screen of death
I have two devices USB-6009, used with NOR-DAQmx and Labview to make some analogue simple analogue input and output. The USB box - two 6009 were previously works very well on this PC. Recently, I got a blue screen of death, associated with a different USB device to (non - OR) connected to the PC. I not save the information of the blue screen of death. When I restarted the computer, the USB-6009 devices were no longer recognized by Labview / MAX. The Green LED on the USB - 6009 s do not come. The USB - 6009 s appear in the Device Manager of Windows with a yellow exclamation point ("Windows cannot load the driver for this hardware device"). If I connect the USB-6009 case to another PC, MAX recognizes them on this PC, and I get the usual flashing green LED. If I connect another USB-6009 (never connected to this PC), I get a green LED solid, and, says Windows cannot load the driver.
I am running Vista, Labview 8.5 and NOR-DAQmx 8.9. I rebooted 5 - 6 times, I tried disabling and the reactivation of the USB-6009 by windows Device Manager, I tried the options "update driver" in Device Manager. Any advice on how else to solve it? Thank you!
The driver update and turn do nothing to the main driver - DAQmx. Reinstall or repair that.
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I don't know when the downloaded update, the computer has been restarted on September 10, 2010 to install updates. Shortlyl once the computer is restarted, I got the blue screen of death. with the details of error like:
Stop 0 x 000000050 (0 x 000000000000000, 0xFFFFF88001DCAE4, 0xFFFFF8A00B490027, 0 x 00000000000002) do not know if the number of zeros is exactly right in one of those, but it's super frustrating.
I tried to restart my computer in repair as recommended (get blue screen of death), I tried to reboot normally, loop just restart procedures asking if I want to restart in repair mode. I tried SafeMode (BSOD), I tried to restart with last working restart (restart loops), I tried to choose the "Computer repair" BSOD I tried a diagnosis and all past.
Help!
Thank you.
So yes actually hear nothing helped me. Seems that, given that the computer is not stopped correctly and my hard drive was not recognized there starting the cycle upward or give me the BSOD. Put it in my Ubuntu CD spare which I've had since my last PC hard drive became corrupt and force back across my hard drive. After doing this, I was able to do a boot repair, who led for the BSOD. Not sure how that actually fixed, lost about 10 hours of my day. So I guess I can chalk up to Microsoft and a reminder on why I should buy Mac for now on... an update shouldn't really cause such problems.
I get that not everyone has the same PC, so it is difficult to tell if an update is bad, but he should not do this and if an update is the cause of a certain segment of consumers who are updating must be taken down for everyone, or at least the users with the configuration that is known to have problems with an update.
Problem is solved, had to go back to a previous version of good boot where I have not install updates again. Now, I'm trying to understand who was was bad, so I can leave my computer knows to ignore.
Nice day.
Just in case someone needs to know how to use Ubuntu to back up files on their PC that does not load windows, please see the link below:
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Original title: Help, I got the blue screen of death!
Can someone help me please? Whenever I turn on my computer, it goes to the BSOD. I tried the last settings that worked, but he went to the BSOD too! In addition, safe mode it won't work goes to the BSOD as well. Nothing works. I have to go to a computer store to fix it, or is - it possible to fix it at home? Please help immediately!
The BSOD I get says:A problem has been detected and windows has shut down to prevent damage to your computer.
If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps: disable or uninstall all utility defragmentation or anti-virus disk backup,. Check the configuration of your hard drive and check the updated drivers. Run CHKDSK /f to check for hard drive corruption, and then restart your computer. Stop: 0 x 00000024 (5898 0x86D4, 0xC0000102, 0 x 00190203, 0 x 00000000)Hi TheCookeNinja,
I suggest you run the check disk (chkdsk) of the Recovery Console & check if you are able to boot to the desktop correctly.
Step 1: To start the Recovery Console, you can follow this link.
To start the computer and use the Recovery Console
Step 2: At the Recovery Console prompt, type the following command and then press ENTER:
CHKDSK [/ p]: [/ r]
Note: At first, try to run chkdsk/p & check if it helps. Later, you can run chkdsk/r.
Reference:
How to install and use the Recovery Console in Windows XP
http://support.Microsoft.com/kb/307654
I hope this helps.
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I have a compaq presario v6254ae and you have the blue screen of death. I tried to restart using all different modes, including the recovery console, nothing helps. Unfortunately, I'm not a computer genius, and the need for the very simple instructions on how to get the laptop back running. I used the system recovery discs, but they are not recognized, so now I'm stuck and no idea on how to remedy the situation. Help, please
Advanced troubleshooting of errors "Stop 0x0000007B" in Windows XP
http://support.Microsoft.com/kb/324103Check your SATA mode setting in the BIOS "is not" value AHCI, set it on the SATA/IDE mode.
Never be afraid to ask. This forum has some of the best people in the world to help.
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We had a power outage in our area, the computer was on and running, got the blue screen of death with the following:
0X000000C2, 0 X 00000043, 0XD6C61000, 0X00000000, 0X00000000 BAD POOL CALLERIf you have not saved your data and you want to start the computer with Linux Livecd such as Knoppix and copy your data files on an external hard drive. It is a precautionary measure before the step follows because things happens. ;-)
Then do a repair installation.
http://www.michaelstevenstech.com/XPrepairinstall.htm
If the repair installation does not work, test the equipment to ensure that none have been damaged during the blackout and then do a clean install of Windows.
http://www.elephantboycomputers.com/page2.html#Hardware_Tshoot
http://michaelstevenstech.com/cleanxpinstall.html - Clean install - how-to
http://www.elephantboycomputers.com/page2.html#Reinstalling_Windows - what you will need at handIf all goes well, no equipment was damaged during the shutdown. Consider buying a power supply (battery backup). APC and Belkin are good; for a computer, simply spend about $60. MS - MVP - Elephant Boy computers - don't panic!
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I have Windows Vista Home Premium. I was on the internet when my computer screen turned blue and a message told me that a problem has been detected and Windows has been shut down. He said that I had tried to do something with memory executable not executable (I don't have a note of the code). He said as he poured out memory. Now, whenever I start, the blue screen of death gives me different messages and different error codes. Today, he says:
IRQL_NOT_LESS_OR_EQUAL
and codes of error STOP: 0x0000000A (0x0000001B, 0 x 00000600, 0x810A90B0, 0x00000001).
PC World say that they need to reinstall Windows, but I have some really really important files on there that I have not supported (I know, really stupid on my part) and they said they cannot guarantee their recovery. Is there another way to fix it?
I've been on the forums and suggestions involve me to be able to connect to my computer. Blue screen hits me before I can log on, and there is no prompt to start in safe mode.
Thank you very much!
Try this to save your data:
Data recovery:
1. slave of your hard drive in another computer and read/save your data out there.
2. put your Hard drive in a USB hard drive case, plug it into another computer and read/save from there.
3 Alternatively, use Knoppix Live CD to recover data:
http://www.Knopper.NET/Knoppix/index-en.html
Download/save the file Knoppix Live CD ISO above.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
http://isorecorder.alexfeinman.com/isorecorder.htm
Download the Vista software from the link above.
After installing above ISO burning software, right click on the Knoppix ISO file > copy the Image to a CD.
Knoppix is not installed on your PC; use only the resources of your PC, RAM, graphics etc.
Change the boot order in YOUR computer/laptop to the CD/DVD Drive 1 in the boot order.
Plug a Flash Drive/Memory Stick, BOOT with the Live CD, and you should be able to read the hard drive.
When the desktop loads, you will see at least two drive hard icons on the desktop (one for your hard drive) and one for the USB key.
Click on the icons of hard drive to open and to understand which drive is which.
Click the icon for the USB drive and click on "Actions > Change the read/write mode" so you can write to disk (it is read-only by default for security reasons).
Now to find the files you want to back up, just drag and drop them on the USB. When you're done, shut down the system and remove the USB key.
See you soon.
Mick Murphy - Microsoft partner -
need help with the blue screen of death!
Hey, I recently got two usus strix 980ti and since then iv been doing the blue screen of death when I try to restart my pc and turn off it crashed randomly one or two times as well.
blue screen:
Check with your hardware vendor for updates to the bios. Disable the bios memory options such as implementing caching or shading. If you need to use safe mode to remove...
technical information.
Stop: 0x0000007e (0xffffffffc0000005, 0xfffff8800554368c, 0xfffff88003938158, 0xfffff880039379b0)
isub3xhc.sys - address fffff8800554368c base at fffff880054f5000, datastamp 560555f0
then he dumps memory and reboots.
any help would be full use thank you.
Hello
References to Vista also apply to Windows 7.
It's my generic how updates of appropriate driver: (look for the BIOS and driver
updates.)This utility, it is easy see which versions are loaded: run DriverView - define the VIEW
for the drivers Microsoft hide - updated those without drain in their names. (Also updated
the BIOS and chipset drivers.)-Free - DriverView utility displays the list of all device drivers currently loaded on
your system. For each driver in the list, additional useful information is displayed:
load address of the driver, description, version, name of the product, the company that
created the pilot and more.
http://www.NirSoft.NET/utils/DriverView.htmlFor drivers, visit system Maker as replacements and manufacturer device which are the
most up-to-date. Control Panel - Device Manager - Display Adapter - write it down
and complete the model of your video - double click - tab of the driver card-
Note the version information. Now click on UPdate Driver (this can do nothing
that MS is far behind the certification of drivers) - then do a right click - Uninstall - REBOOT it
will update the driver stack.Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard
If there are 3rd party with their own software and drivers and the other main device drivers
you have.Now, go to the site of the manufacturer of system (Dell, HP, Toshiba as examples) (restore)
and site (Realtek, Intel, Nvidia, ATI, for example) and get the manufacturer and device
their latest versions. (Look for the system to update the BIOS, Chipset and software updates
Site of the manufacturer here.)Download - SAVE - go to where you put them - right click - RUN AD ADMIN -.
REBOOT after each installation.Always check in the Device Manager - drivers tab to be sure the version you are
installation actually appears. This is because that some rollback of drivers before the
later is installed (particularly that audio drivers) so to install a driver - restart
-check that it is installed and try again if necessary.Repeat to the manufacturers - BTW to the device makers DO NOT RUN THEIR
SCANNER - check manually by model.Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htmInstallation and update of drivers under Windows 7 (updated drivers manually using
the above methods is preferable to ensure the latest drivers from the manufacturer of system
and device manufacturers are located)
http://www.SevenForums.com/tutorials/43216-installing-updating-drivers-7-a.htmlIf you update the drivers manually, then it's a good idea to disable driver facilities
in the updates of Windows, which leaves on Windows updates, but it will not be installed
pilots who are generally older and cause problems. If updates provides a new
driver then hide it (right click on it) and then go get new ones manually if
you want.How to stop Windows 7 automatically install drivers
http://support.Microsoft.com/kb/2500967==========================================
Tests of memory intercept all errors such as memory do not match (possible
even for the Poles that seem identical) and when the faster memory is placed
in the system behind the slower memory. So it is best to also swap sticks in and out
to check for those even if all the tests of memory are not a problem.To test the RAM here control - run 4 + hours or so.<-- best="">-->
www.memtest.orgFor Vista/Windows 7 memory diagnostics tool
Start - type in the search-> memory box - find top Memory Diagnostics tool
-Right click - RUN AS follows ADMIN instructionsWindows Vista: How to scan / test your RAM or memory with Windows Vista
Memory Diagnostic tool
http://www.shivaranjan.com/2007/11/01/Windows-Vista-how-to-scan-test-your-RAM-or-memory-with-Windows-Vista-memory-diagnostic-tool/How to run the diagnostic tool memory in Windows 7
http://www.SevenForums.com/tutorials/715-memory-diagnostics-tool.htmlI hope this helps.
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Rob Brown - Microsoft MVP<- profile="" -="" windows="" experience :="" bicycle="" -="" mark="" twain="" said="" it="">->
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