My PC sends foreign to my entire contact list unwanted emails, how to fix this?

A week ago I realized something was wrong when I started to receive e-mail notices "Failed to deliver" contacts that I haven't sent anything to, but also of many emails that have reached their destination.

This has already happened several times & people send me repliestelling me that they know that I have not sent this information & that my email has been hacked, but I don't know what to do.  I have comcast service, windows vista home premimun, & use internet explore. I absoulutely know nothing about computers & would appreciate any help that can help me solve this unwanted problem.

Thank you!

Hello

you say not what e-mail program, you use

If you are using Windows Mail, Windows Live Mail or Outlook, read on.

Download update and scan with the free version of malwarebytes anti-malware

http://www.Malwarebytes.org/products/malwarebytes_free

You can also download and run rkill to stop the process of problem before you download and scan with malwarebytes

http://www.bleepingcomputer.com/download/anti-virus/rkill

If it does not remove the problem and or work correctly in normal mode do work above in safe mode with networking

Windows Vista

Using the F8 method:

  1. Restart your computer.
  2. When the computer starts, you will see your computer hardware are listed. When you see this information begins to tap theF8 key repeatedly until you are presented with theBoot Options Advanced Windows Vista.
  3. Select the Safe Mode with networking with the arrow keys.
  4. Then press enter on your keyboard to start mode without failure of Vista.
  5. To start Windows, you'll be a typical logon screen. Connect to your computer and Vista goes into safe mode.
  6. Do whatever tasks you need and when you are done, reboot to return to normal mode.

Tags: Windows

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