My photographic tests on my photosmart unaligned 7520

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• Photosmart HP 7520: Do not copy

  Highest shown work in the office and our Photosmart HP 7520 will not copy. Used the automatic feeding system and the setting on the glass. I tried to color and BW. Document will display in the preview, but will be a blank page when you select copy. Tried a difficult start - same results. Printer scans very well. Printer can get documens sent to her very well. Just empty pages on the copy function.

  Is there a bulb or something grilled, which is required to copy? Any suggestions? Is this something that deserves to fix or just get a new printer?

  Appears more like a printing problem. Please try to print any page of the printer test. If she is still a Virgin, most likely related to the ink cartridges. Try following the below document and check if that helps

  http://support.HP.com/us-en/product/HP-Photosmart-7520-e-all-in-one-printer-series/5199461/document/c03369392

• HP Photosmart AIO 7520: Scanning under MacOS Sierra is no longer working.

  Recently upgraded to MacOS Sierra (MacOS 10.12).  Since then, my Photosmart HP 7520 is no longer will allow me to scan or save the scans to the computer.  The "Save" button is grayed out and cannot...  HP must send the updated drivers that resolve the problem very soon.

  Trash the older Scan Utility as he said? Who did it for me. Maybe try to restart after that? And restart the printer too?

• Photosmart HP 7520 - surface tablet paper tray selection

  Photosmart HP 7520 - paper tray selection

  I can't print photos because your surface said the photo tray is not installed, it pulls the paper in the main print tray!
  

  Great I got it... Installed the phototray... Thank you

• Photosmart 7520: I miss the old interface of scanning on the Photosmart HP 7520. I had to reinstall the software

  I had to reinstall the sofftware for Photosmart HP 7520. That wiped out neat interface to iser "HP". People said that it's over. What is an interface neat as "HP" indicators to be? Interactive m portable computer.  Where are all the flowers?

  Hello

  You can try scanning HP and Capture apps in HP AIO Remote?

  HP AiO Remote apps

  Follow these steps to get the applications (if it is not already installed):

  1. Go to the Windows store
  2. Search for "HP AiO Remote" apps
  3. Install the apps.
  4. Apps should detect your wireless printer, depending on the applications, there is a function "Scan."
  5. Click the Scan and it will direct allows you to download apps "Scan and capture.
  6. After installation, you should be able to scan.

  Hope that helps.

• Photosmart HP 7520: Software HP errors - HP Active health - event error ID - warning events - 12

  I get a bunch of error messages in my Logs of Windows - application pertaining to the recently installed HP Software & drivers for my Photosmart HP 7520. The source is HP health Active. The HP software is fully updated. How can I fix these error messages?

  

  Thanks for the reply Marcelus. I think that the problem is solved. I removed the HP software and made a few corrections to my OS registry. Then reinstalled the HP software without some of the programs extranous. I don't see any errors related to HP for the moment.

  It's a clean install of Windows 7 Pro x 64. During installation, I used the Microsoft Automated Installation Kit (AIK) to move my user folder and the ProgramData folder to drive D:\. Apparently, the AIK operation has a few bugs. There are two registry keys that were not updated with the new location of the car and a still show Shell Folders on drive C:\. The affect is that programs created new ProgramData folders on drive C:\ while most have been created on the disk D:\.  I uninstalled a few programs that have been affected by the conflict to register and published the registy to be compatible with the users folder and the ProgramData folder on the drive D:\.  Everything is going well at the moment.

• Photosmart HP 7520: Storage of printer

  If a Photosmart HP 7520 must be kept for up to six months, what precautions should be taken?

  The cartridges must have all ink (at least somewhat) and remain installed in the printer.  Make sure that the printer is off since its own power switch and then wait for all the internal movements to stop before removing power.  Store the printer in a cool place, not subject to extreme fluctuations in temperature if possible.

  When starting the ORS printe after six months, you may need to run through a few cycles as described in the post here for cleaning.  If above does not solve the problem post here can help to retrieve your impression of good quality after long-term storage.

• HP Photosmart print 7520 all in one printer each time I receive error USB device

  My product is a printer all-in-one Photosmart HP 7520.  I bought on Wednesday, July 30, 2014.  Whenever I have print something a yellow triangle with an exclamation point appears on the screen of the printer and it says "USB device not compatible or not disk hard/mass storage mode.  Remove device or insert into the disk drive.  It still prints well.  A I mess something up during the game?

  Hi maggie101952,

  Thank you for the information on the computer.

  I would like to run a few things with you and with a little luck, we can get to the bottom of this issue.

  You have a memory card or a USB key connected to the printer?  If Yes, please remove and restart the printer.  Try printing without anything cards or USB connected.

  If is not the case, I'll give you the link for HP Photosmart 7520 series firmware update.  If the error is still popping up, the issue could be with the product it self.  I suggest you then call HP Technical Support to see all the other possibilities for you. If you call in North America, the number is 1-800-474-6836 and for all other regions, please click here: click here.

  Thank you for your time.

  See you soon,.

• My Photosmart HP 7520 now trys to save the PDF file instead of print it when I try to print it - it printed previously.

  My Photosmart HP 7520 now trys to save the PDF file instead of print it when I try to print it - it printed previously. What should I do to get it to print rather than life-saving?

  Clear the PRINT TO FILE option in Acrobat or Adobe Reader. It will be somewhere in the print dialog boxes.

• Photosmart HP 7520: Test Fax says pass but cannot send. Report says still no answer...

  This fax machine used to work perfectly.  Now I try the internal test and it PASSES all THE TESTS THE but is unable to send faxes. The paper prints "no answer."  He composed ok.  I tried to do this in several different places and it's always 'no response '.  I tried all the solutions on the support the customer.  We have high speed internet (a kind of device on our roof picks up signals. Not sure what it's called.)  Help, please.  I don't need to fax, and I want it to work again.

  Hi @golliwog7,

  Thanks for getting back to me.

  If you are still unable to fax after the support document, I suggest to contact HP Tech Support by phone, because they may have additional resources that could help move towards a resolution of this problem.

  What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:

• Photosmart HP 7520: All wireless network devices will lose connectivity after printing

  Dear all, 
  
      I have a problem with my HP Photosmart 7520 printer where all wireless network devices will lose connectivity after a printer has been sent to the printer.
  
  * Summary
  Wireless network unusable after sending one print to HP printer
  No device ( computers nor smartphones ) can use the Internet nor access internal networks ( 192.168.0/24)
  
  * Details
  Turn HP printer on.  ( wireless direct is off - never turned on )
  HP printer connects to working wireless network.
  Other devices ( phone/computers ) already connected and working.
  From any device, send a document to the printer.
  Printer prints document successfully.
  Immediately after printer has printed all devices cannot access internet IP range ( including HP printer ) nor Internet nor router ( 198.168.0.1 ).
  
  * Reproducibility
  Always
  
  * Work around
  Disconnect all devices from the network.
  Power off printer.
  Reboot Internet router.
  
  * Attempted solutions
  Removed wireless configuration.
  Factory reset.
  Added wireless configuration back.
  Powered on and off printer.
  
  * Printing tested with
  Tested with Macbook10.11/Windows 8/Ubuntu 12/Android 4.4.2
  
  * Not tested
  Ethernet cable directly connected to router.
  
  * Internet Router
  Netgear CG 3700
  

  Number of brand and model of the router?

  These settings are to set up your printer wireless (or wired):

  • Stay connected to your router
  • Trouble printer status 'offline '.
  • Wake mode 'sleep'
  • All wireless devices stay better connected

  While the DHCP is convenient, devices like printers (wired and wireless) should always be assigned a (fixed) IP address manually to avoid conflicts on your wireless network and must be outside the range of the router DHCP.  After the adjustment of the static IP address the computer must be updated to show a Standard TCP/IP port with the IP address of printers under printer properties/Ports.

  1. Set a static in the printer IP address (click here) outside the range of the DHCP of the router (check your manual). It is for Linksys routers, but can be used for all routers. Check your DHCP range and change this first if necessary. More Help Wireless Printing is here and here and still more here.  Video here explains the problem and how to solve the problem. <--> So watch this!
  2. Or check in the printer "Auto Off/sleep/Energy Saving Mode" is disabled the System Mode Time Out is set to zero (0) Use the built-in webserver (EWS) by visiting the printer address IP address in the address bar of your browser, click on settings tab/Auto Off. Or use the printer, printer Home Page (EWS) Wizard. Also check your printer properties.
  3. If the printer supports and has IPv6 enabled, disable the IPv6 option in the printer.
  4. Make sure that the printer is connected directly to a socket wall and not to a UPS, power strip or a lightning arrestor. This will cause the printer to drop offline connection and disconnection (checked yes!).

  Additional measures to take if you continue to have the problem (if they are posted)...

• Photosmart HP 7520: ip address for web services is not on the printer properties

  Printer is a HP Photosmart 7520, I have this printer is installed on computers laptops HP two and two are running Windows 7 Pro.  On one of the laptops (mine), when I click on devices and printers, and then right-click on my default printer that is the 7520, it has three tabs.  The third tab shows 'web services' and has an IP address for what should be the EWS page.  The property intellectual property which are listed there is an old IP address that has been recently changed.  What should I do to update that.  The fact that it is bad does not seem to affect what anyone.  The printer works perfectly to include web and eprint services.  What is also interesting is on my other laptop (of woman) which is identical to mine, the web services tab is not yet here when I click on the printer properties. I passed to the EWS page and checked the network tab.  All right.  I went to the Assistant printer HP, clicked on utilities and used the IP update.

  Hey @DennyC,

  Personally, I believe that if it ain't broke, don't fix it. If everything works as it should, that you have tested and it does, there is not need to change this list in the frame. If you want to try it though, with the exception of my first two ideas you already have tried, uninstall and install the printer is all I can think about. Right click on the printer in devices and printers, and then delete or remove. Run the HP print and doctor Scan to install the printer and check the settings.

  See you soon!

• Photosmart HP 7520 - message that the printer is offline or there is a problem

  Trying to set up a new printer HP Photosmart 7520 wireless.  The test print off shows that everything was fine.  I closed my firewall and tried other diagnostic tests.  Everything tells me my printer is fine, but when I try to print anything I got a message saying that the printer is offline or there is a communication problem with the printer.  Can anyone help with this?

  Moved from feedback

  Original title: impression of the printer

  Hi Lala,

  1 did you changes to the computer before the show?

  2. what operating system you have installed in the computer?

  See the steps from this link:
  http://h10025.www1.HP.com/ewfrf/wc/document?cc=us&LC=en&DLC=en&docName=c02221706

  I suggest you also following article to solve printer problems in Windows Vista and Windows 7:

  Solve printer problems
  http://Windows.Microsoft.com/en-in/Windows-Vista/troubleshoot-printer-problems

  Hope this information helps. For any other corresponding Windows help, do not hesitate to contact us and we will be happy to help you

• Photosmart HP 7520: HP Photosmart 7520 unable to connect to Web Services

  I was able to scan for months, now impossible.  It seems that there is a difficulty, but it is not displayed publicly.  Can you please send it to me?

  Hello @Jibberdee ,

  Welcome to the forums of HP.

  I understand that you are having a problem with the e-mail scanning on your Photosmart 7520 function.

  I would like to help.

  The first thing to try is a manual DNS.

  The following link will take you to a terminal of happytohelp01, which has detailed photos and instructions to set the manual DNS. The instructions are for a Photosmart 7510, but the steps will be the same.

  EFax 7510 still does not work after the power off/on several times ePrint

  If that does not get the scan to e-mail work try removing and then enabling web services.

  WARNING: If you printer has a custom ePrint address, this will cause the printer to lose the address.

  Not for 6 months or a year, forever.  It will also wipe the scanning to e-mail settings. Save all email addresses and PIN numbers will be lost.

  To remove web services tap the ePrint on your screen printers.

  

  Then, go in the settings submenu and choose Delete the Web Services.

  This will bring you to the main menu of printers.

  Press again the ePrint.

  You will be asked to activate the web services.

  This is a page.

  This can be used to add to your HP printer connected account.

  The next step is to configure the scan to e-mail again.

  During this process, we will give you a new pin code.

  Test scanning to e-mail.

  I hope this helps. If you need other assistance please let me know.

• Photosmart HP 7520: Scan lost PC connection

  My HP Pavilion is connected to my 2.4 Ghz wireless network, as is my printer.  When you try a scan PC for my printer, I see the message "no computer."  This just started a few days ago. If I scan to email, it works fine. The printer, I reset the IP address and the password.  The computer prints to the printer via the wireless network. In addition, a laptop in another room remotely connects and prints well. I ran two times printing and scanning doctor.  Both times he concludes that the connection is good. Yet, no scanning of the printer.  The box in the toolbar at the bottom of the PC continues to say "Scan of the computer is currently unavailable.  From there I try enable and check the autostart box, but no change. I also downloaded the latest version of the software updated 12/15 no change. However, I found that if I use the HP Scan application on my PC now I have added to my office, it works very well (to the PC).  It's a little more "awkward", but it does the job. I'd rather eat the scan from the printer.  It was quicker and easier. Does anyone know why the printer is unable to 'see' the PC while it is connected to the network and all the functions the scanning started work on PC?

  Hi @Javaunoand welcome to the Forums of HP, as you know it is a good place to ask for assistance from members of the community! I'd love to help you with your Photosmart 7520. If I understand your description you can scan when you start scanning from the printer software, but when you try to scan from the front of the printer, the analysis did not make for a lack of connectivity.

  Be able to scan from the computer leads me to believe that the connectivity is not the root cause of the problem. However, I found something that might help.

  This document contains information on the possible causes of an interruption of the connection wireless, tips to avoid the question, tips to maintain a connection and troubleshooting to help you re-establish the connection Wireless on your printer; The printer keeps Wi-Fi connection.

  In addition to the solutions proposed in the document and you've probably already tried, please make sure that the printer is connected directly to a wall outlet, not a surge protector / power bar. Questions when it is connected to an uninterruptible power supply/Strip/surge protector power

  In this document, you will see:

  QUESTION:

  Questions or problems may arise when a HP LaserJet printer is connected to a UPS (UPS), a power strip or a surge protector

  ↑ This is not limited to the Laserjet printers.

  It is also good if you already haven't, to be sure the printer firmware is up to date. This Firmware update improves and addresses the following issues:

  • Update the firmware of the modem FAX to avoid false failures FAX Test
  • Solves problems in networking that can cause the printer not responding
  • Improves the reliability of the cloud print
  • Improves the reliability of printing using HP ePrint and printable applications
  • Improves the reliability of the printer, automatic updates
  • Improves support for AirPrint™
  • Corrects the minor defects

  Update firmware to improve the functionality and performance.

  Disabling UPnP can be worth it too if the problem at this point. Follow the steps below to disable UPnP in the EWS printers,

  1 type the printers assigned to IP address in the Internet Explorer address bar. (you can get this report you would have printed everything by following the steps described in the document that I posted above)

  2. click on the network at the top tab

  3. Select the option of networking on the left

  4. click the UPnP option on the left

  5 Select the option 'Disable UPnP'

  6. click on 'apply '.

  And finally, I would like to disable IPv6 on the printer. This setting can sometimes cause problems. Follow the instructions below to disable IPv6

  • On the front panel of the printer, press the wireless icon, this is the second of the four icons on the top.
  • Navigate through the Wireless advanced settings menu and go to the IPv6
  • Disable IPv6

  Please let me know if that solves the problem, or if you need assistance. In fact, if this helps you to find a solution, please click on the button "Accept as Solution" down below in this message. I'll look for a response on your part, thank you.