my print head large format 7500 needs?

My 7500 has large format officejet displays the message "ink cartridge seems to be missing or damaged.  I cleaned second level clean print heads, put in a new hp black cartridge, clean the plates of copper brass on the cartridge and the printer.  do I have to replace the print head?

I understand that you are looking to replace the print head after doing the different troubleshooting steps, but I would like to clean the print head manual too. Here a link to the user manual. It will show how to clean the print head and what materials to use on pages 120-125. While you clean the contacts on the print head after you delete it, check to see what warranty end date to the printhead is. If this date has not passed, I would call into HP total care for quality output troubleshooting.

I would also do a hard reset of the machine to try to clear the error message and return the printer to a known working state. No user settings are lost with a hard reset.

1. with the printer plugged directly into a wall outlet and turned on, unplug the power cord from the back of the printer.
2 then unplug the power cord from the wall outlet.
3. wait at least 30-60 seconds
4. plug the power cord into the wall outlet first. If a module with the power cord, make sure that the light of the module and then reconnect power cord on the back of the printer
5. the printer should power back on by itself, but if not use the power button on front panel to turn on machine.

Tags: HP Printers

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