my printer is not recognized by my computer it says driver missing, I reinstalled it several times still does not

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  Hello

  First, try the automated Microsoft fixit at the link below.

  Windows 7

  Check if the drive works now.

  If it still does not work, click on the Menu start, open the all programs, open accessories, right-click on command prompt and select "run as Administrator".  In at the prompt, type the following command and press ENTER.

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  Then, click on the Start Menu, open Control Panel and click Device Manager.  Click to open the CD/DVD-ROM drives.  Right-click on the drive and choose uninstall.  Do not delete if requested drivers.  When the device has been uninstalled click the icon 'Search for hardware changes' (usually just below help in the toolbar).  Let windows reinstall the disc and see if it works now.

  Kind regards

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• HP Envy 4504: Printer prints well recognized by the computer

  Hello

  My printer does not print despite the right driver installed etc.  My computer recognizes the printer, and it is defined as the default value.  I used print and scan doctor several times without success.  It recognizes the printer but then when it goes to the "communicating with your printer" window, the green line gets three quarters along and then it just stays at that.  Printer is connected via usb.

  The other info I have for you, is my computer crashed a week ago (has been hacked) and therefore had to have everything (including windows) re-installed (done by a professional not me :-)  Etc. print driver has been reinstalled at the time (from online), but has not worked since.

  I would be very grateful for any help that you can provide as I use the printer for my home business.

  Hi @HelenMay,

  Thank you for visiting the Forums from the HP Support! I understand since your WIndows 8.1 computer crashed, you are able to print to your HP Envy 4504 nolonger. You have the software and drivers resettled but when you attempt to print it is unable to communicate with the printer.

  I would like you to follow the steps below:

  1. perform a clean boot: How to perform a boot in Windows

  2. now, go ahead and use the System File Checker: use the tool File Checker system to repair missing or corrupted system files

  3 uninstall/reinstall:

  1. disconnect the USB key if you use a direct connection.

  2. remove the software HP Envy 4504 to uninstall from the control panel of your computers an option of the program.

  3. restart the computer.

  4. make sure that all the software 4504 envy has disappeared from the list of programs, but also your HP folder listed under all programs in your Start Menu.

  5. now, go ahead and start to download and install your Windows HP Printer Driver and software for a USB cable connection

  * DO NOT CONNECT USB UNTIL THE SOFTWARE INVITES YOU TO *.

  Here is the link for the software and drivers:

  HP ENVY 4500 e-all-in-One Printer series full feature software and drivers

  6. go ahead and print a test page.

  7. If you are unable to print a test page, please run the HP Print and Scan Doctor- designed by HP to provide users with troubleshooting and problem-solving features needed to solve many common problems encountered with HP print and scan products related to Windows computers.

  Please let me know if it was successful! I'll watch for your reply.

  Thank you

• HP wireless all-in-one B110 a: printer will not print or copy, page setting even not

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  Hi Dianne,

  This behavior can occur because of corrupt drivers, incompatible drivers, if the print spooler service is not started, because of problems with the printer and the printer, missing updates settings.

  What version of OS are you using?

  Method 1:
  I suggest you try the procedure described in the article and see if it helps.

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  http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows

  Method 2:
  If the problem persists, I suggest you try the procedure described in the article and see if it helps.

  Note: Try all the steps except the resolution of problems.

  Why can I not print?
  http://Windows.Microsoft.com/en-us/Windows7/why-cant-I-print

  Hope this information helps. Answer the post with an up-to-date issue report to help you further.