my printer is turned on, but my computer is saying it's not and I can't print wirelss

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  Hello
  
  Thank you for using the HP Forums.

  Can you try using a TCP/IP port?
  
  Creating a TCP IP port
  
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  This video resource will show you how do:
  
  Create & use TCP IP port
  
  Note that you can ALWAYS go back to the original port the HP software installed by selecting the HP port on the Ports tab (in the properties of the printer)
  
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