my printer pixma mp 560 loading

My new Hp envy laptop will not recognize my printer on the wireless network

Hello

I understand that the HP computer does not recognize the printer on the wireless network.

Please answer these questions to get more clarity on this issue.

1. What is the error message you get when trying to access the printer?

2 - is the computer to recognize any other wireless device?

3. is the printer is recognized by any other computer on the network?

If Windows does not find your wireless device or a device connected to a network, you can view the steps in this article and check if that helps.

Why Windows is not find my wireless device?: http://windows.microsoft.com/en-us/windows-8/why-isn ' t-windows-conclusion-device

If need be so you can download the latest driver for your printer here: http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mp_series/pixma_mp560?selectedName=DriversAndSoftware

Of reference articles.

Install a printer: http://windows.microsoft.com/en-us/windows/install-printer#install-printer=windows-8

Solve printer problems: http://windows.microsoft.com/en-us/windows/printer-problems-in-windows-help#fix-printer-problems=windows-8&v1h=win8tab1&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1

Response with the State of the question and we will be happy to offer you our help.

Tags: Windows

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