My printer prints only half of the document, even when I try to print a Test Page. Said troubleshooting that have no problem
Original title: device: printer
Dear Sir/Madam,
Hi Sergio,
We would like to ask after the details with you to help you to come.
(1) what is the brand and model of your computer?
(2) don't you make changes to the printer settings prior to this problem?
(3) is the issue limited to any particular document?
(4) do you get an error when the printer is unable to print?
You might face this question when the printer drivers are corrupt or if the Windows service does not work properly. Follow the troubleshooting methods listed below.
Solve printer problems
You can check the link below.
Why can I not print?
http://Windows.Microsoft.com/en-in/Windows7/why-cant-i-print
Check the question and write us with the State of the question. We will help you if you need assistance.
Tags: Windows
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Thank you for visiting the Forums from the HP Support! Good day. I understand that your printer does not print even after replacing the cartridge. I will do my best to help you with this problem.
You did a great job on diagnose the problem on your side. Kudos to you on this point. It is always a privilege to work with tech-savvy and technically competent customers like you. We greatly appreciate your relationship with HP. You're an HP customer, and we greatly appreciate you for doing business with HP. I take it as a privilege to share this platform with you.
We must first determine if the problem is software or hardware related.
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I hope this helps. I would like to know how this happens. I hope the problem is solved without hassle and the unit works very well. I'm always here for you help. Please reach out at any time.
Just to say thank youPlease click the ' Thumbs Up ' button to give a Kudos to appreciate my efforts to help me. If it helps, Please mark this "accepted Solution" because it will help many other people with the same problem to get it resolved without hassle.
Now carefully and have a wonderful week ahead.
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