Dell 5100cn printer is stuck saying that it is paper jam?

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• my printer hp pro 8600 guard saying: I have a paper jam and I have no, I have turned on and outside - I cannot print, I tried the fix that I found on this site, it does not detect, this is something I do now?

  It's frustrating that I cannot print and there is no paper jam, the difficulty that I found on this site did not find a problem - what do I do now?

  If the printer says there is a paper jam, it's a hardware problem and you need to look for the answer in the Web page of troubleshooting for your HP printer...

• my printer says there is a paper jam, but there is no paper and I can't print

  my printer and computer are saying there is a paper jam but there is no paper not stuck ive turned off the printer to reset it and the computer and nothing happens

  Try turning off the printer and unplug cable for 10 minutes.

  Car then your PC and the connector on the back.

  Then turn on your printer.

  And try again and if the same question, then try to run the tool:

  http://support.Microsoft.com/mats/printing_problems/

  Support Web site and if still same problem visit your printer.

• My printer says there is a paper jam and there is no. How to print?

  My printer (HP Officejet Pro 8000 A809 series) work very well under Windows 7 (64 bit) for 2 years.  I had a real paper jam this morning, removed the sheet criminalized through the duplexer at the back, opens all the doors/covers and ensured that all of them were well closed/Secretary.  Now the printer tells me there is a paper jam and will not print.  I swithched the printer market several times, with and without restarting the computer, and you press the reset button several times and even got the sheets of paper to be fed through the printer by pressing the reset and power button discount.  However, I always get the error message "Paper jam", and the printer does not print.

  Any suggestions?

  After spending some time trying to get the orinter work I can now see that, although the upper paper rolls 'transfer' work in rolls 'drop down' inserting the paper from the bin are not.  I guess the paper jam broke the roller mechanism and a new printer is necessary?

  It doesn't sound like it needs to be repaired/replaced with what you described. If it is still under warranty, I recommend to contact HP support for options.

• printer says there is a paper jam, verified and there is no will not be PRINTED

  taken apart and no printer could not find a paper jam. Restarted the computer and the printer, has not corrected the problem.

  Hi nann, I do not see how this could be related to firefox - please consult the manufacturer of your printer support resources instead. Thank you!

• Printer stopped working after I removed a paper jam - Deskjet 6988

  I removed a paper jam today, according to the instructions. But since I did it, it will not be printed. The power light is, as if it's OK, but he absolutely refuses to print.

  My printer is a HP Deskjet 6988 and I am on Windows 7, 64 bit.

  Whenever I try to print, the print queue displays the print job for about a second, then he faints. I try to print again, it disappears. Then, if I do it a third time, it appears in the list and stays there, but the printer does nothing.

  After two minutes the queue no longer mentions it as the "impression". Instead, it says, "error printing". I try to delete the print job, but it just sits there, saying "error printing". It will not erase. The only way to remove it is by the printer stop or restart the computer.

  If I try to print after that stuff all over again.

  I tried closing the printer and reboot, restart the computer, power cycling (stopping the printer, unplug the cables, waiting..., plug again and restart).  I ran the Diagnostic Utility and it tells me that it works very well - well, very good for a very large paperweight.  I used troubleshooting via the Control Panel, and he said: "a print job in the print queue prevents other printing of print." But as I have already said, delete the print job does not solve the problem.  I am stuck in a loop of the removal of print jobs and nothing works.

  Help, please!

  Hey Tigger,

  It may have been stuck in the diagnostic mode - not able to move forward or backward for a time very long.

  Next time, if this never happens again, you can try a Reset of the printer:

  Here are two types of reset the base printer:

  (1) if there is a keyboard, turn it off, then on and press on # and 6 (press and hold while turning on the printer).

  (2) without a keyboard?  So unplug that LEAVE unplugged for 30 seconds to a minute.  Reconnect it.  (Be careful with this one - will not shock).

  It can become a little more complicated than that, but a basic reset sometimes "will have the printer attention" if it's just "spinning" and nothing else will not physically.

  I'm glad it works again.

  Maybe printers receive loners.   The smile.

• Printer HP 1025NW color laserjet - damage of paper jam

  Two pieces of plastic fell out of door back when it was opened to remove a paper jam.

  Does anyone have a photo from the maintenance manual indicating where these parts must be installed?

  Now, the back door opens when the printer is running.  I guess they have to do with the back door closed locking or adjustment of the spring pressure on the black roller at rear.

  One piece is black and the other is white.

  Thank you

  

  

  I looked in the user manual and illustrations only and reference is made to the access door back on page 116 jam that addresses by removing a paper from the printer. Since it is a hardware issue, I would call into HP Total Care. The USA and Canada customer number is 800-474-6836. Other clients can find the contact information here. I hope this helps.

• Pima 560 don't scan. It prints, copies, but says that it cannot connect to analyze

  It is plugged in USB, but he thinks that it is not. If I use the commands to the printer, it said 'prepare' and then returns to "place the scanner option '.  If I try to scan from Mac system preferences, I get the message that it can't communicate with the printer because it can be turned off or not connected to USB. Is the case.

  I have a Mac, under El Capitan. Updated to the latest drivers printer... still does not.

  Very frustrating.

  Hi joiede,

  To try to solve this problem, we will have to remove and reinstall the software for the device.  Please disconnect the USB cable and then follow these steps to uninstall the software (if you are unable to perform a step, proceed to the next step):

  1. close all the running applications - including antivirus software.

  2. click on the Apple in the upper left corner.

  3. click on System Preferences, then double-click on "printers and faxes".

  4. in the printer list dialog box, select all printers that are added to the list of printers, and then click 'remove '.

  5. open the library, Printers, Canon and drag the BJPrinter folder to the trash.

  6. open the library, received, and then drag the files that contain the number of your model as part of the file name.  NOTE: Trash NOT the file CanonPrinterDrivers.pkg.

  7. open the library, picture Capture and TWAIN Data Sources and place the MP560.ds cannon in the trash.

  8. in the Finder menu, select "Empty trash" to remove them.

  9. on the Apple menu, click "Restart."

  Once the computer has been restarted, please follow these steps to download the files necessary to start the installation:

  1. visit the Web site at: http://usa.canon.com/support

  2. type PIXMA MP560 in the "Type a template name" box and click the Get button Drivers & Downloads.

  3. under recommended downloads, please click on the "Select" button next to the MP560 MP driver series.

  4. If you agree, please select the check box next to "I read and agree to the terms of the disclaimer and wish to continue the download.

  5. click on the download button.

  6. If a box to record under appears, click Save.

  7. once the download is complete, click on the "Select" button next to the MP560 Scanner Driver series.

  8. If you agree, please select the check box next to "I read and agree to the terms of the disclaimer and wish to continue the download.

  9. click on the download button.

  10. If a box to record under appears, click Save.

  11. once the download is complete, open your download folder.

  12. double-click on [mcpd-mac-mp560-11_7_1_0 - ea17_2.dmg] to install the printer driver.

  13. double-click on [msd_-mac-mp560-15_5_2a - ea8_2.dmg] to install the scanner driver.

  The files will be extracted, follow the prompts to complete the installation.

  Reboot once completed.

  Once the computer restarts, open MP Navigator and try to scan.

  If you continue to have difficulties, please contact our support group by using the following link:

  http://www.USA.Canon.com/Cusa/consumer/standard_display/contact_us_consumer

• Try to add a printer, but it says that it is already installed. But it is not in my list of installed/uninstalled programs.

  I tried to add my printer to run off of my laptop wireless, my desktop computer, is connected with a Linky router, my DSL. When I use add printer to my laptop, I do very well, until a box opens and indicates that the printer I am trying to add, is already on my laptop, & let me not then add it. I checked my list of installed/uninstalled program, but it is not listed there. My printer work very well on my laptop, when I had Windows XP on my desktop, but since I upgraded to Windows 7, it will not work. Please help me & thank you!

  Hello

  ·        What is the operating system on your laptop Windows Vista or Windows 7)?

  ·        Where is the printer connected (to the desktop or the router)?

  Check if the printer is already connected.

  If Windows Vista installed on the laptop

  (a) go to control panel

  (b) select the printer and check to see if the printer is already listed. If so try to print a test page and check what is happening.

  If Windows 7 is installed on the laptop

  (a) go to devices and printers

  (b) check if the printer is already listed. If so try to print a test page and check what is happening.

  Hope this information is useful.

  Amrita M

  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Printer has paper, but the computer says that it is paper and print not web

  I have trouble getting the computer to recognize that the printer has paper. The printer prints copies that I put in, but when I want to print from the web, it doesn't let me do; He told me just the printer's paper. I printed a few pages on the web yesterday without any problem at all. I have a HP Deskjet F2430.

  just do a restore to an earlier date and which corrects the problem.

• To access a medical database, a software print said I need now of TLS 1.1.  Printing the program says that if I get the good Lion 10.7.5 OX I should get the Safari 7.0 or higher with him.  I can't find the procedure to download Safari.

  Friends:

  I have a MacBook Pro - 2.3 GHz Intel Core i 5.  MEM at 1333 MHZ 4 GB DDR3.  My MAC OS X LIon is version 10.7.5.  MY current version of Safari is 6.1.6.

  I tried to connect to a medical/pharmacy/base database program and told me that I don't have a high enough version of TLS.  I have 1.0 and 1.1 is required.  The Lion of MAC OX 10.7.5 should have a version of Safari 7 that TLS 1.1 in - level items or can be upgraded to the level of TLS 1.1.  I looked at my app updates and do not find the update of Safari to 7.   No idea where in the system support or at the Apple retail I can get the update?  Thank you.

  Safari 7 is a very outdated version of Safari.

  Update of Safari, the only is to update your Mac to the new OS X El Capitan. Install it the latest Safari version 9.1.2.

  So see if your Mac can run El Capitan > update of OS X El Capitan - Apple Support

  An alternative would be to use the Firefox browser that still supports v10.7 > https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

• Printer (HP Photosmart) says there is a paper stuck and print nothing else

  How can I relieve the alleged obstruction in my printer, please? It will not print what is blocking, which is in the queue or cancel all!

  Hi caravanna,

  Have you tried the steps from the link above?

  I suggest you try the steps to install the printer and download the drivers from the following link:

  Install a printer
  http://Windows.Microsoft.com/en-us/Windows7/install-a-printer

  Why can I not print?
  http://Windows.Microsoft.com/en-us/Windows7/why-cant-I-print

  Download the drivers: http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&lc=en&dlc=en&product=3794621

• How to print a PDF file that contains mixed paper sizes (letter and legal) to make my printer choose the correct tray for each page?

  I followed the instructions here:

  Print mixed pages sizes | Acrobat, Reader

  But it did not work!  I use a Mac OSX 10.9.3, reader 10.1.10

  I discovered that, apparently, this plan just does not work on the Mac version of Adobe Reader software.  Thank you, Adobe, for a crappy experience.

• HP j4680 printer all in one series reports a paper jam on my computer to windows 7 Home premium. How can I fix this problem with my printer?

  Help!   I need to make this correction.

  This may help - http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01368841&cc=pl&dlc=en&lc=en&product=3692888&tmp_track_link=ot_search

  But you may be better to ask HP support in any case.

  If this isn't the case, after return and I hope someone can help.

• OfficeJet 4630: Says printer connected to the network, but computer says that it is not connected or idle

  I can't print to our hp officejet printer range 4630.  The printer says that it is connected to our home wireless network.  However, he said that it is inactive or not connected to the network on my mac.  The only way it will print sometimes is if I switch to a wireless network that is named the same as the printer.  AirPrint does not work.  We have a Linksys router.  Not sure if this is the problem or not.  I ran all kinds of diagnostic impressions on the printer and all say that it is connected.  I also tried to put the ip address into my web browser and it does not find the printer when it is connected to our home network.  Help, please!

  Thanks for trying my earlier recommendations. In my view, the problem you are experiencing may be with your wireless router. Normally, I would have you make sure that it is configured correctly, but you cannot access the built-in Web server.

  I want to try to set a static IP address, so we can try to get in the EWS. Please continue here: printer does not maintain the wireless connection

  A little luck? If you were able to set a static IP address, please try and access the built-in Web server. Follow the steps below:

  1. open EWS (use my earlier recommendations) printers

  2. go to the Network tab

  3. network protocols

  4. Select enable IPv4 ONLY

  Now with IPv4 enabled, you should be able to print wireless.

  If this isn't the case, you will need your router company to make sure that the multicast is enabled, Hello Protocol is enabled, mac filtering is disabled and ask them to check if there are updates the firmware for the router and the router's firewall check to make sure that it does not obstruct the communication

  The following ports are also used by your HP device and may need to be opened on your firewall configuration

  Incoming (UDP) ports are ports of destination on the computer while outgoing ports (TCP) are ports of destination on the HP device

  Incoming ports (UDP)

  137, 138, 161, 427

  Outbound ports (TCP)

  137, 139, 427, 9100, 9220, 9500

  The ports are used for the following functions:

  Print

  427, 137 161 UDP ports

  TCP port 9100

  Download of photo card

  137 138 427 UDP ports

  TCP 139

  Scanning

  427 UDP port

  TCP 9220, 9500

  Faxing

  427 UDP port

  TCP port 9220

  Installation of device HP

  427 UDP port

  Web Services

  80, 443, 5222 and 5223

  Any change? I appreciate your persistence!