New to Pro-100, do not print, problems with a color cast or poor shadow values

Hi forum! I am a new owner of a Pro-100. I have a Pro - 9500 Mark II.

I have a symptom of having a kind of dominant to my dark values on several tests of purple color printing. I printed with photoshop and everything just app photo apple - same result.

My blues are supposed to be blue electric/royal, but I'm close to the Navy. Violet is also in shades clear, but not as obvious.

My nozzel checks look good, I did a cleanup, tried a few different profiles...

All advice appreciated. The image below is an idea of what I see. I'm not in a piece of color balanced to take a picture of my impression with the monitor. Thank you!

Fixed! I got on the Horn with support canon technique. Mary told me download Print Studio Pro. We made some adjustments and I now have a good impression. the result is great, but the process seems like a band-aid to put on/in photoshop. I wonder if the question is more photoshop, or even more with the software of the printer... But, Cannon was very helpful, the whole process takes about 30 minutes.

Tags: Canon Printer

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