My Sansa MP3 player does not connect to the Windows Media Player, I have several of them and all but 1 do not connect to Media Player

I used the same cable on other sansa and it works very well.  It is a 4 GB player, I see if I go to my computer. Thanks for any help.

Hi SteveBrooks,

1. were you able to use the drive before with no problems?

2 you get messages or error codes when you try to synchronize?

Given that the drive is detected by the computer, you can check if the sync settings are correct in Windows media player.

Set up a device to sync in Windows Media Player

http://Windows.Microsoft.com/en-us/Windows-Vista/set-up-a-device-to-sync-in-Windows-Media-Player

For more information, please visit the links below

Windows Media Player sync: frequently asked questions

http://Windows.Microsoft.com/en-us/Windows-Vista/Windows-Media-Player-sync-frequently-asked-questions

You can also view the following support Sansa link and check if it helps:

Sansa player not recognized by the computer

http://KB.SanDisk.com/app/answers/detail/A_ID/42/~/Sansa-player-not-recognized-by-the-computer

Hope this information is useful.

Tags: Windows

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