My Scanner does not work! Error: Make sure that the feature is open

I have a copier, printer, fax, scanner printer HP all-in-one.  Everything works but the scanner.  The message says "make sure the feature is open.  Open HP printing software. Shares of select the scanner. Then select manage the Scan to computer.  How can I open software HP printer?

Hello

1. What is the model while a printer?

2. is it works much earlier?

You can check the printer manual to see if there are parameters for the analysis.

Try to update the printer drivers. You can visit the manufacturer's website to do the same.

Reference:

Resources for the resolution of the printer in Windows XP problems

http://support.Microsoft.com/kb/308028

Let us know if it helps!

Tags: Windows

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