my screen is black at the start. not bios. No beeps. external monitor does not work either.

I have a G62-343NR which suddenly stopped working after I tried to do a Windows Update.  At the present time, when I try to turn it on, I hear the fans whirring and the HD, kicking, but there is no beeps & my screen remains black.  The wifi stays on, but my caps lock button will Flash.  I thought that the screen has gone bad, but when I plug my external monitor, it does not show something or the other.  I tried to insert a Windows 7 installation disc, but nothing appears on the screen, and no beeps are heard.  The fan is turned on.

Any ideas or solutions?

It was running Windows 7.

Hello

It looks like not a component on the motherboard does not, but it is worth trying the following.

In regards to the link below, delete one of your modules of memory and then see if the laptop will start.  If it doesn't, try the same module, but in another location.  If it is still won't start, try just the other memory module in both slots, to see if any combination will allow the laptop to start.

The procedure for withdrawal of these modules is detailed from Page 55 of your & Maintenance Guide.

Kind regards

DP - K

Tags: Notebooks

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