My settings in windows are not saved after each stop

Hi guys, I'm under 64-bit Windows 8. My settings are not saved after each stop, every time I start it tells me that I just installed Avast and IE is my browser by default when I chose Chrome previously. Arrangement of icons in my desktop reset after every start. Reliability Monitor shows that I have a lot of problems "Windows was not properly shut down", even if I stop my office in good and due form. Help, please.

Hi Kelvin,

Here are a few steps more you can follow:

Step 1:

I suggest you to activate the built Admin account.

(a) press Windows and x key together on your desktop screen.
(b) click on prompt (admin).
(c) type: net user administrator /active: Yes

Note: Follow the same steps and type net user administrator /active: no to disable the administrator account after the diagnosis is made

After activating the administrator built-in, please try the steps below:

Step 2:

The built in Administrator account to create a new user account and transfer the profile data.

Please follow the steps below to do so:

(a) press Windows and x together and select Windows Explorer.

angle b) click on the tab and click Options at the top right.

(c) click the View tab, and then click on display the drives, folders and hidden files.

(d) uncheck the box that says Hide protected operating system files.
(e) click Yes to confirm, and then click on OK.

(f) to find the C:\Users\Old_Username folder, where C is the drive on which Windows is installed, and the old username is the name of the profile you want to copy the files.

(g), select all files and folders in this folder, except the following files:

Ntuser.dat
Ntuser.dat.log
Ntuser.ini

(h) right click and select copy.

(i) find the C:\Users\New_Username folder, where C is the drive on which Windows is installed, and the new username is the name of the new user profile you created.

(j) right click in the folder and select Paste.

(k) restart your PC and check if the problem persists.

Thank you.

Tags: Windows

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