My sew creative adobe keeps telling me to renew my subscription but I did not renew until dec 7 2015 because of this that I don't start in photoshop or illustrator
My sew creative adobe keeps telling me to renew my subscription but I did not renew until dec 7 2015 because of this that I don't start in photoshop or illustrator
When you say that you need to renew, I'm not quite sure what is the message you get. If the suggestions below do not cover, please indicate the specific message you see.
If you are prompted for a serial number in the creative clouds,
See this link:https://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html
If you open an application that belongs to your creative cloud membership and you see a message indicating that you are running a trial, please see this link: why the app launched in Trial mode?
Guinot
Tags: Adobe
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I bought the cloud creative adobe 1 year as uk and I downloaded but I got version track for 30 days. and now I can't use it any more and I need to buy it again. what I've done wrong?
Hello
Please check the help below document:
Applications creative Cloud back in test mode after an update until 2015 for CC
Kind regards
Sheena
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I bought adobe creative suite 6 on the apple store with my new mac pro book and may not know how to install it on my computer that I don't have a cd player.
You can download and use the serial number of your drive to activate it.
CS6 - http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html
You can also download the demo version of the software through the page linked below and then use your current serial number to activate it.
Don't forget to follow the steps described in the Note: very important Instructions in the section on the pages of this site download and have cookies turned on in your browser, otherwise the download will not work correctly.
CS6: http://prodesigntools.com/adobe-cs6-direct-download-links.html
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went to use creative cloud and it won't let me open photoshop, says need to renew the subscription, but says page not found, I was paying £15 a month for it, hope you can help as soon as possible because I need to use it for my United work
Hello
Maybe it's an activation issue, please see the link https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
Kind regards
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Hi guys, I have to cancel my account creative cloud, but I did not undo the plan in my menu of management plan. Do you know what I can do? Thank you
Use the phone or Chat - support
To the link below, click on the still need help? the option in the blue box below and choose the option to chat...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails try using another browser.800-833-6687 (the only one from 05:00 - 19:00 PST, Monday to Friday day US).
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Why my phone was telling me my copy of windows and not authentic after two years?
I tried a system restore but it did not helpHello
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New user Adobe Stock photo licensed accidentally (but it did not download).
I am new to Adobe Stock (DPC) and accidentally licensed photo (but it did not download). I tried to change the default "save in" location on my desk rather than the cloud and it under license of the photo. Can you tell me if / how I can "unlicense" photo? Yet once, it has not been downloaded. Thank you very much!
Hello
I'm sorry, we can't unlicense image, but as a gesture of goodwill, I credited 1 additional image in your account.
Hope that helps!
Kind regards
Sheena
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I installed adobe pagemaker 7.0 in windows 7 ultimate, but I am not able to use it, can anyone tell me about any other program that will allow me to open my page maker in windows 7
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On Mon, Sep 21, 2015 at 00:25, Jay Chevako [email protected]>
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I am trying to download a trial version of adobe captivate, I downloaded net session akamai interface, but it does not open when I click on it. I tried to download the file directly, and there is no answer. I unlocked the ads. I use a mac apple OS10.6.8 and the browser chrome. can anyone help please?
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If he continues to not try to use a different browser.
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I had to cancel CC for financial reasons, but guard InDesign goes for now. But now I can't use it. He keeps asking me to renew my creative cloud membership. When I connect my account he has the InDesign correctly and cancel CC correctly. Whenever I click on help, she crosses me questions once again. I need to work. Is there an email address?
Hello
Please contact Adobe support: -.
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I have not upgraded for a long time and was probably on a 2.x version of somehow, but last month I finally updated to 6.x and since Gmail and Pandora have told me that my browser is obsolete. Can I still use Gmail but Pandora will not load anything.
I have cleared my cache and I deleted cookies, but I still get the same error message.
I use the features introduced in version 6.x, but even this site thinks I use 3.5.9.
If I have to uninstall and reinstall, how can I do that without losing all my saved passwords and other information?
Your User Agent indicates that you use Firefox 3.5.9. Click on "Details of the system more" to the right of your original question, then scroll down:
- Your User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; RV:1.9.1.9) Gecko/20100315 Firefox/3.5.9 GTB6 (.NET CLR 3.5.30729) CouponCabinToolbar
Reset your User Agent by following the instructions in the following article.
- See-> reset your user agent
- What is a User Agent: http://en.wikipedia.org/wiki/User_Agent
If this answer solved your problem, please click 'Solved It' next to this response when connected to the forum.
Not related to your question, but...
You may need to update some plug-ins. Check your plug-ins and update if necessary:
- Plugin check: https://www-trunk.stage.mozilla.com/en-US/plugincheck/
- Adobe Shockwave for Director Netscape plug-in: install (or update) the Shockwave with Firefox plugin
- Adobe PDF plugin for Firefox and Netscape: Installation/update Adobe Reader in Firefox
- Shockwave Flash (Adobe Flash or Flash): updated Flash in Firefox
- Next-generation Java plug-in for the Mozilla browser: install or update Java in Firefox
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I was able to download creative cloud (photoshop and lightroom), but it appeared only the free versions. The payment is taken on my account (student price € 12.39) but it shows no command in my Adobe account.
If it's as if you use a trial when you are a member, please see this FAQ:
FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?
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Re a Flash plugin installation/activation
1 I'm on Firefox version 3.6.10 on Windows XP SP3.
2 three days ago Secunia PSI informed me that the installed version of Flash was a threat to security so I uninstalled then installed the latest version 10.1.85.3. It appears in the Control Panel Add and remove programs lists.
3 days ago 2 ACEs of BBC iplayer continues to tell me that I have to install (the most recent version of?) Flash.
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5 assuming I needed to enable Flash in Firefox I went to Tools/Addons/Plugins, but Flash is not listed there.
6 support Firefox/basic knowledge to install the Flash plugin does not help - step 2, I don't see the yellow bar "additional plugins are required..." "when I go to the Adobe test page, but why should I, it is already installed.
6 What happens - please help!IE uses a different version of the - ActiveX - Flash to use other browsers - Plugin.
The two appear in the control panel?Here, based on your more details system... > Installed plugins you do not have the version of the Flash Plugin installed.
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Adobe first continues to ask me for a file, I did not.
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My guess is that this file has been used in a title, such as a Logo. Delete this title, and the PP should stop asking.
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