My usb port does not work. Device Manager says he has a "code 10".

My dad recently bought a laptop on ebay. It's a HP Omnibook 900 with a 4 GB HD. The previous owner had improved from the original from Windows 98 to XP with SP3.

It has a USB port in the back & it does not work!

In fact it is not even appear in the Device Manager! I need to select 'Show hidden devices' to see same the USB hub root. The USB port has a yellow warning icon. In properties, it indicates the port is enabled but does not work because of a "Code 10".

What the devil is a "code 10" & how in the heck to solve this problem, so that the USB works?

The port is powered. When I connect devices usb load they turn on & load, but, of course, are not displayed on the computer. My best theory is that the port can be usb 1.0 but the software is intended for usb 2.0 and what could be the cause of the problem. That's just guessing on my part because I do not know with certainty if the usb is 1.0 or 2.0.

It is especialy boring being the only external devices can I plug a CD player (unwritten) & a floppy drive. It would make my life much more pleasant if I could run software, backup & file transfer, etc. with a usb drive instead! It could even than the laptop quite useful to be worth the bucks thirties, my father paid for it!

Help, please. Thank you.

Hi SnarFoo,

Method1

The Code 10 error code is generated when Device Manager it has not enough information or error that has spread upward through the device drivers is not recognised by the Device Manager. In addition, this error may occur if one of the pilots who needs the unit does not start. If multiple drivers are used by a particular device, it can be difficult to determine which failed.

See the article and check if that helps.

Description of errors related to the 10 Code that generates the Device Manager in Windows on computers

http://support.Microsoft.com/kb/943104

Method 2

If the previous step fails, then remove and reinstall all USB controllers on the computer and check if that helps.

To remove and reinstall all USB controllers, follow these steps:

(a) click Start, click run, type sysdm.cpl in the Open box, and then click OK.

(b) click on the hardware tab.

(c) click the Device Manager button.

(d) expand Bus USB controllers.

(e) right click on each device under the Bus USB controllers node and then click Uninstall to remove them one at a time.

(f) restart the computer and reinstall the USB controllers.

(g) connect the removable USB storage device and perform a test to ensure that the problem is solved.

Advanced troubleshooting tips for General USB for Windows XP problems

http://support.Microsoft.com/kb/310575

Tags: Windows

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