My volume doesn't work at all on my macbook air

whenever I try to play something my audio does not work, but when your headphones, speakers or some sort of audio output device is connected the volume still works

Go step by step and test.

1. system preference > Sound > output > internal speakers

To highlight the internal speakers.

Make sure that mute is not activated.

2. Plug and remove the headphones.

If you see the red light in the headphone port, plug the headphones

in and out of time port 5 or 6 to swing the microphone inside.

Audio output can be blocked using digital technology.

3 reset the PRAM.   http://support.Apple.com/kb/PH18761

4 reset the SMC.

Choose the method for "on Mac Laptops with non-removable battery.

https://support.Apple.com/en-us/HT201295

Tags: Notebooks

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