Navigation bar is empty. Customize Firefox page is empty. Any ideas?

I love Firefox - used it for years.

Since yesterday, my navigation bar is empty - that is to say, there is no evidence that even if it is enabled.

And when I go to 'Customize firefox' to restore the default settings, it is just a blank page.

I uninstalled Firefox and did a new install and that didn't fix it.

I drove back to v38 and it has not fixed either.

8.1 win with all the updates in place, 64-bit, Firefox v39.0.

Any ideas that I prefer Firefox to Chrome, but it is currently unusable?

(Editor's Note sure if my image upload work - looks like in the web page is having issues because it is a very small file.)

Try Firefox refresh

If this help then try to reinstall, but this time clean reinstall that is to delete the details of files (NOT the profile with settings) of the Firefox program as follows:
(Please back too tell how and what you've tried)

Some Firefox problems can be solved by performing a clean reinstall. This means that you delete your Firefox program files, and then reinstall Firefox. This process does not delete your Firefox profile (such as bookmarks and passwords) data, since this information is stored in a different location.

To do a clean reinstall of Firefox, follow these steps: Note: you can print these steps or consult them in another browser.

  1. Download the latest version of Firefox from mozilla.org office (or choose the download for your operating system and language on this page) and save the file to install it on your computer.
  2. Once the download is complete, close all Firefox Windows (or open the Firefox menu

    Click the close button

    ).

  3. Remove the Firefox installation folder, which is located in one of these locations, by default:
    • Windows:

      • C:\Program Files\Mozilla Firefox
      • C:\Program Files (x 86) \Mozilla Firefox
    • Mac: Delete Firefox in the Applications folder.
    • Linux: If you have installed Firefox with the distribution-based package manager, you must use the same way to uninstall: see Install Firefox on Linux. If you have downloaded and installed the binary package from the Firefox download page, simply remove the folder firefox in your home directory.
  4. Now, go ahead and reinstall Firefox:
    1. Double-click on the downloaded Setup file and go through the steps in the installation wizard.
    2. Once the wizard is completed, click to open Firefox directly after clicking the Finish button.

More information on the resettlement of Firefox can be found here.

WARNING: Do not use a program to uninstall third party as part of that process. This could permanently delete your Firefox profile data, including but not limited to, extensions, cache, cookies, bookmarks, personal settings and passwords saved. They can be retrieved easily unless they have been backed up on an external device! See back up and restore the information contained in the profiles of Firefox.

Tags: Firefox

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