NB520: Start Windows 7 - How to start safe mode startup and uninstall failure

Hello
I can't use it on my Windows 7 boot (Notebook NB520), the system uninstall the program to uninstall search.us.com - a virus/malware.

I searched the forums for help and tried to launch the program malwarebytes anti-malware, who reported the virus files and depending on the program, has removed the. However, I am still unable to uninstall search.us.com.

I found another tool ComboFix but this forces me to run Windows 7 start in "safe mode".

I have 2 questions:
How to I invoke safe mode to start my laptop computer?
Someone successfully remove or uninstall search.us.com?

Thanks in advance.
Concerning
Xue

AFAIK safe mode option is available if you open the advanced boot options, and you can do it if you use F8 at startup. Have you already tried?

Turn on your laptop and press F8 several times.
To be honest I put t have experience with this search.us.com but if you'll be able to start laptop in safe mode try roll back the OS a few days back to see if the problem persists.
It helped me solve a similar problem.

Also check http://www.im-infected.com/hijacker/search-us-com-start-search-us-com.html
Maybe it will help you.

Good luck.

Tags: Toshiba

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