Need a lot of help for a BEFSR41 VERSION 4.3

I am trying to install the router and I had several problems

#1: INITIAL INSTALLATION:

Step 11 on game of the CDROM Setup Wizard, I get an error message:

"SetupWizard.
---------------------------
Impossible to configure the router. Reset the router to factory default settings by pressing the reset for 5 seconds button.
---------------------------
Ok
---------------------------

"

This message appears in the first 'block' on the slide of progress or '0% '.

I did several retrys and reinstalls but can not pass a screen 11.

#2:

I downloaded the Firmware software that came as a *.bin file.  I used the Web page to update the firmware, but it could not be updated.  I started the process of updating and after a minute or two, an error message came to read "WARNING!" Upgrade model file error"there was a button continue, that I dumped back to the update page.

I cannot complete the installation disk installation or update my firmware due to errors.

The strange part about this is that my computer connects to the internet via the router/broadband modem as if there were no problem.  I hooked a second computer that is also able to access the internet.  Two computers can access the internet at the same time.

Everything seems to work mechanically, but there must be a problem somewhere.

Any help would be appreciated.

JHBridgers

I gave up and returned the modem.  No other problems noted.

Tags: Linksys Routers

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