I haven't used the new perspective of e-mail from my files/documents and need a lot of help
See above
Hi Michael,
To help you to propose measures to solve the problem, I would appreciate if you could answer the following question:
When say that Outlook, are you you referring to Microsoft Office Outlook or Outlook.com?
The question you posted would be better suited in the Microsoft Office Outlook or Forums Outlook.com . I would recommend posting your query in the dedicated Forums.
Microsoft Office Outlook
http://answers.Microsoft.com/en-us/Office/Forum/Outlook
Outlook.com
http://answers.Microsoft.com/en-us/windowslive/Forum/mail
Hope this information helps.
Tags: Windows
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Here are a few troubleshooting steps that you can try to isolate if all goes well the problem.
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