Need a replacement CD?

My laptop came with vista installed and the serial number is on the sticker on the bottom. I need to reinstall it to correct a major system error, but I can't find the CD... I don't know that I ever really gave me a. It is a little over 2 years and I live not close where I bought the laptop more. I want to move to W7 soon but I need this machine works as it is initially a little longer.

Little help?

Hello SammiDaugh,

If you don't remember ever having a CD/DVD with your laptop it maybe the operating system on a hidden partition on your laptop.

See that if you can find the the user guide for your laptop and look for a section marked "Reinstall windows." That should tell you what to do. If the operating system on a hidden partition then the user guide will tell you the keys on which to base to start the reinstallation of your operating system.

If you do not have the user's guide try to visit the notebook computer manufacturer's Web site. Search for your model and see if a user guide is available for download.

Default you will need to follow the Canada Ron advises and contact the manufacturer of the laptop. How much it will cost for a replacement DVD oeprating system will be dependent on the manufacturer of the laptop. The last time I asked for a copy of the operating system of my PC manufacturer, Packard Bell (part of the Acer Group) told me it would cost me £50.

This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.

John Barnett MVP: Windows XP Expert associated with: Windows Expert - consumer: www.winuser.co.uk | vistasupport.mvps.org | xphelpandsupport.mvps.org | www.silversurfer-Guide.com

Tags: Windows

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