Need activation for CS5.5 Master Suite

I bought, installed and registered Adobe CS5.5 Master Suite two weeks ago. Since that time, I still face guests to activate more, that I was under the impression should happen automatically... ?
An alert "Cannot activate CS5.5 Master Collection" reading is followed by 3 options:

-Repeat activation

-Contact customer support

-Remind me later

I tried and tried again to retry the activation. Each time, no matter where I am and what the internet server that I use, I'm constantly met "please connect to the internet, then press on continue.

Today, I tried to contact customer service. After being on hold for 45 MINUTES (!) not to mention once in a human being, I gave up rather unhappy.

I pressed on remind me later, day in and day out - but now my days are limited.

What should I do? Any help would be greatly appreciated because it seems that if the product is purchased and the money is in their hands, Adobe are impossible to contact. Certainly not the service that I expected.

Mac OS

  1. Open a Finder window. Choose go > go to folder.
  2. Type "/ etc" (make sure that you are signed in as an administrator).
  3. Select the hosts file and open it.
  4. Find all entries that refer to activate.adobe.com and remove them. For example, 127.0.0.1 activate.adobe.com and delete it.
  5. Save the file and close it.

Tags: Adobe

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