Need help - new user and new 8 GB Sansa Clip

My new Sansa seems to be frozen or? I plugged it in and it came and I tried to check the settings to make the upgrade and now it won't turn. It does not even appear in my computer (he had previously). Only, I bought this morning and I desperately need it tomorrow. I can do something or do I get it back?

I'm sorry that you not heard back, but perhaps other missed your post.

Have you done a search of messages here/reading of others with similar circumstances?

Have you tried a soft reset (on the switch in the highest position for 15-20 seconds)?

Did you call SanDisk Service customer for immediate assistance?

Tags: SanDisk Sansa

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