Need help with warranty

Hello

I bought a laptop in Australia. I live here in El El Salvador. The laptop has an international warranty and now my hard drive is a failure...
Here, I visited the Toshiba store licensed to claim my warranty, that they ask for documents of purchases and I don t have it...

What can I do?

Thanks... and sorry for my English.

I assume that they need to see the day of purchase. In the last international warranty Toshiba was one year. How old is your laptop?
Have you registered your laptop on the Australia Toshiba registration page?

In the end, replacement of HARD drive is not a big problem and you can buy it and Exchange only.
What models of laptops do you have exactly?

Tags: Toshiba

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