Satellite L650D-11R. Need help with warranty

Hi all

I have purchsed in March 2011 a Toshiba L650D-11R from Amazon.co.uk that I used for the odd bit of games/internet browsing.

In January 2012, but my Windows operating system failed during use & fails to reload. I have no recovery disk fail to achieve the recovery mode to HARD drive on the system itself that the screen remains black & won't go further.

After reading the warranty Toshiba it quotes + "Toshiba does not provide any warranty, express or implied, for any preinstalled software, its quality, performance, marketability or SUITABILITY has a specific use. '" Neither Toshiba ensures that the functions contained in the software will meet your requirements or that the operation of the software will be uninterrupted or error-free. » +

I would like to know if yes or no that covers Windows 7 I don't know if this is considered in the software or is included in the guarantee any himself.

Any answer would be most appreciated.

Kind regards

Hello

Sorry to hear that you have problems with your laptop. In any case for every situation, there are solution, isn't it?

In general and almost all laptop manufacturers, Toshiba offer portable computers with preinstalled operating system and saved on the HARD drive recovery image. In the past, they offered equipped laptops of recovery disk in the package. It is not longer the case.

This backup recovery disk must be created by the owner of the laptop and this drive can be used for the installation of the OS, if something goes wrong with the HARD drive or there is a problem with access to the recovery image stored on the HARD disk. S manuals described how to create this HARD drive. Toshiba also preinstalled reminder that informs the user of the laptop on the creation of recovery disks.

Have you ever seen it?

Anyway, AFAIK warranty will not cover this, and if you want to use the original recovery disk to have factory settings again you must order it from Toshiba.

You can order it on https://backupmedia.toshiba.eu/landing.aspx

If you have any other questions you are welcome.

Tags: Toshiba

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