NetApp VSC v6.1 UI is missing from the Web Client v6.0u1

I recently updated my vCenter Server 5.5 to v6.0u1 (2k12r2 for Windows with backend SLQ 2012). With that I installed a fresh instance of Virtual Console storage NetApp v6.1. All was working perfectly until I've restarted the vCenter after about 2 weeks of operation of the new version. After you restart the gui NetApp VSC and features were missing completely on the web client. The plugin has always shown as active in the webclient service is, however, no GUI. Strangely when I try to disable the plugin from the web client, it refreshes and remains only set as active.

In heavy client, the icon was always present, however with the new version (6.1), no functionality can be achieved through this and you are just re-directed toward the Web Client of VMware. Backups were still underway at the scheduled time, even if the plugin was not visible in the Web Client.

I tried the following:

The re-registration plugin

-Stop webclient VC services, stripping any trace of com.netapp* of the VMware folder of the directory (program files and program data). Mainly located in the folder of vSphere-Client-serenity

-Departure VC web customer service

-Re-enrollment VSC with VC

All the re - install

-Stop services of VC

-Stripping any trace of com.netapp* of the VMware folder of the directory (program files and program data)

-Stop services VSC

-Do a complete uninstall

-Remove the VSC installation directory

-Reboot server VSC to delete reg keys

-Install the new copy of VSC 6.1

Re-record with the VC Server

The same question is observed. The plugin shows as being installed. The extension "com.netapp.nvpf.weblient" exists in the breast of the https://< vCenter > / mob. (see attached screenshot). The thick client still shows the plugin as permitted, as the web client. I still cannot see the interface user via the web client despite the plugin is installed and activated.

Tear out my hair with it. Any help would be greatly appreciated.

unnamed.jpg

Guys,

An update on this issue, it could be useful to resolve any other issues similar and research...

After 4months our case eventually made its way to the development of the web client team in VMware. The problem has been identified as a corrupted file in vCenter which is responsible for organizing the status "enabled/disabled' plugins customer web. Difficulty as follows:

"C:\ProgramData\VMware\vCenterServer\data\vSphere Web Client\SerenityDB\serenity\ALL\client.package.states.

The solution was: -.

  • Delete the file
  • Open customer vcentre, administration, plugins
  • Disable a random plugin (this forces the State file recreate)
  • Exit vcentre and then reopen
  • Plugins should now be visible
  • Customer goto plugins and re - turn that which has been previously disabled

Good luck guys, it was a serious pain in the ass

Tags: VMware

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