NetExtender stopped working for XP, VISTA, Server 2003 users after updating firmware for 5.9.1.1 - 39o
Hello I've just updated a few weeks ago a TZ100W a TZ205 and an NSA-240 of 5.8.4.1 5.9.1.1 - 39o and after they have all the same problem all users with XP, VISTA, and WIndows Server 2003 stopped to connect to the Sonicwall NETextender using, I tried version 7.5.216 and 7.5.225 without success. I get the error: the server is not accessible. For users with windows 8, 8.1 and 10, it works fine. I tried searching on the internet but found nothing!
If someone could help me I would be very happy!
In debugging, I see is the following:
10/2015/30 08:57:43, SvcMsg receive: 268, 1 = wParam, lParam = 1, content length = 75
10/2015/30 08:57:43, SvcMsg receive: 270, wParam = 0, lParam = 0 content length = 44
10/2015/30 08:57:43, NEGUI: 'Connect' was triggered from the UI.
10/2015/30 08:57:43, SvcMsg receive: 320, wParam = 0, lParam = 0 content length = 75
10/2015/30 08:57:44, NetExtender Core: Proc - 0x76C:Thr - 0xD38: send Http request failed with error 12029: a connection with the server could not be established
10/2015/30 08:57:44, NetExtender Core: Proc - 0x76C:Thr - 0xD38: Server try UTM SSLVPN failed
10/2015/30 08:57:44, NetExtender Core: Proc - 0x76C:Thr - 0xD38: Update: statCode = 0xA0318, stepData = 0
10/2015/30 08:57:49, SvcMsg receive: 265, wParam = 2088927990, lParam = 1242208, content length = 0
10/2015/30 08:57:55, SvcMsg receive: 283, wParam = 0, lParam = 4096, content length = 0
Yes, section 5.9.1.1 work, even allow SSLv3 and TLSv1.
You can try asking a 5.9.1.5 or high version of the support team.
Tags: Dell Tech
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