Netflix and Hulu Black Screen

Hi all.

The last two days, Netflix and Hulu give me questions on my ATV 4. Applications work fine on my other TV. The menus work and I can select shows or movies to watch, but when I hit play the screen goes black and I can still hear the audio. Also, the name of the network remains visible, in the lower corner, on some TV shows.

I have tried all the suggestions... unplugged troubleshooting, new HDMI, restarted ATV, restarted the modem & Airport Extreme. I even reset it Atv back to the factory. Still does not work right. All my applications and games works fine.

Any ideas would be greatly appreciated. Thank you

It really looks like a HDMI problem. You say you tried another cable, if you have reconnected both ends already. You can try an another HDMI input on the TV, to rule out the possibility of a potential problem to tne connector? Is the cable "high speed"? Must be marked on or printed directly on the cable connectors. Which indicates that it is the standard in force.

Tags: Apple TV

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