Netflix BDVN790W question/auto logout

OK, so I got the system of House BDVN790W cinema for a while now without any problems.  Recently, I connected to Netflix and tried to watch a movie.  When I started the original buffer, it comes to the "Home screen", out me of Netflix.  It doesn't really bother me that much except that my Netflix login information are not put in cache/memory.  I have to go with the distance every.single.time.  I had to do it 3 times just to watch anything at all.  I have lost over 15 minutes, just try to make the film.

I called customer service and the individual that I talked to was distraught and less well informed of the problem as me.

I tried the things:

-Unregister the device through Netflix using up, up, down, down, left, right, left, right, upward, upward, upward, upward.

-Disconnect the power supply for 15 seconds.

-Factory reset (this doenst work.  The factory reset freezes up and will not be finisih, leading me to believe that my camera is somehow screwed up.)

-Reset network and re - connect to my router.

If anyone has a solution I would be extremely grateful.  I'm at the point where it is also a disadvantage that I can end up buying a separate device for streaming.

I had the same problem. I spent 50 minutes on hold and with a customer service representative who was also distraught. He hung up on me when I asked to speak to a Manager.  There must be a problem with Sony because I don't have the paper in question with my laptop or tablet.

In addition, I had the same factory, set questions again and I realized that you can re - define each specific item and will not freeze the system but he has not planned the question.

I've been waiting using live for 20 minutes of waiting now for them to connect to a technician.

Good luck.

Tags: Sony Products

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