Netflix streaming stops browsers

I use Netflix streaming ("watch instantly") for years on my Mac, and all of a sudden when I go to play something it stops my browser (as well as all other tabs or windows I opened at the time).  I tried to shut my computer down several times.  I tried to use another browser - normally I use Safari and so I tried using Firefox instead.  It does the same thing regardless of the browser that I use.  I called Netflix who said that I had tried everything they suggest, and they referred me to Microsoft (thinking it was a problem of Silverlight player), who then referred me to this forum.  I don't know why this would start happening all of a sudden because I had no problem with Netflix in streaming/Silverlight ever.

Remember - this is a public forum so never post private information such as numbers of mail or telephone!

Ideas:

  • You have problems with programs
  • Error messages
  • Recent changes to your computer
  • What you have already tried to solve the problem

Hello, S.2011

For Silverlight for Mac, you can post on the forums of Silverlight: http://forums.silverlight.net/forums/13.aspx
For Mac support, you can go to www.apple.com

Thank you.

David
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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